Clerical Assistant 2

The PA State Police are searching for a full time Clerical Assistant 2 for a position in the Policy and Program Services Division. The responsibilities of this position include assisting the Uniform Crime Reporting (UCR) Program participants and the general public with the operation of the Pennsylvania Uniform Crime Reporting System (PAUCRS).

If you are energetic, efficient, and detail oriented, this may be a great position for you! Apply today to join our dedicated team!

The Clerical Assistant 2 in this position will assist with the operation and administration of the Keystone Login (KL) user management system, and the Pennsylvania Police Pursuit Reporting System (PPPRS), as well as operating the PAUCRS/PPPRS Help Desk. Specific duties include answering incoming telephone calls, telephone messages, and emails from UCR Program participants, the general public, state/federal agencies, and PPPRS users concerning the KL, PAUCRS, and the PPPRS. You will also advise other jurisdictions about UCR Program guidelines and PAUCRS and PPPRS submission requirements. You will access the PAUCRS to assist with reviewing UCR submissions for completion and will perform user and agency/jurisdiction updates within KL, PAUCRS, and PPPRS. Working with KL/PAUCRS/PPPRS support and maintenance personnel to identify and resolve problems encountered with these systems. This position will also provide clerical support for the UCR Unit and assists with the UCR Program training as necessary.
Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Free parking at this facility.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• You must be able to perform essential job functions.

• Previous experience working at a Help Desk.

• You must pass criminal history and background investigations if you do not have a current Pennsylvania State Police background on file.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.