Evaluation Intern

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For application inquiries please contact careers@milwaukeecountywi.gov.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Evaluation Intern

Milwaukee County Zoo

Hourly Pay Range: $14.69 - $16.30

Closing Date: 5/27/2025 or upon receipt of the first 50 applications

Job Summary: The Evaluation Intern assists with audience research and evaluation projects related to guest experience at the Zoo, which is primarily data collection for the Zoo's annual exit survey. This is a guest-facing role, and the intern must also learn basic information about the Zoo to assist guests with questions. This internship provides opportunities to gain academic knowledge of evaluation or visitor studies practices in real-world projects.

Essential Responsibilities:

• Zoo Exit Survey Data Collection: Interview Zoo guests and accurately record both quantitative and qualitative data on a tablet.
• Customer Service: Be aware of current and upcoming Zoo events. Provide accurate and helpful information to guests requesting information or assistance.
• Evaluation Project: Assist with data collection for other studies as needed.
• Perform all other duties as assigned.

Minimum Requirements:

• Authorized to work in the United States.
• Possession of a High School Diploma or a GED Equivalent.
• At least one (1) year of customer service experience.
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Willing and able to work both weekdays and weekends, typically in four (4) hour afternoon shifts.

Preferred Qualifications:

• Currently enrolled in an undergrad or graduate degree program in a related field.
• Possession of an undergrad or graduate degree in a related field.

NOTE: This Original application is open to qualified residents of the United States. Appointee must establish Wisconsin State residency within six (6) months of starting date. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.