New

Office Services Sr Rep (Onsite)

Securian
parental leave, paid time off, paid holidays, 401(k), retirement plan
United States, Minnesota, Saint Paul
May 14, 2025
Position Summary: At Securian Financial, we are looking for someone to join our Office Services team in an entry-level mail processing position. This person will work in our Mail Services to support associates and departments with mail-related inquiries. This is an onsite position at our beautiful campus located in downtown St. Paul. Responsibilities include but are not limited to: Help associates and departments with mail-related inquiries, including tracking lost or delayed items and resolving delivery issues. Manages special deliveries such as registered mail, certified mail, and express shipments, ensuring they are handled appropriately. Preparing and sending outgoing mail. This involves weighing items, applying postage, processing UPS & FedEx items on shipper platforms. Operating and maintaining mailroom equipment such as tape dispensing equipment. Maintain accurate records of package detail for tracking packages and maintaining shipping details. Managing supplies such as packaging materials and ordering supplies as needed. Sorting and distributing mail. Coordinate with courier services to coordinate pickups and deliveries. Manages risk associated with critical customer privacy and regulatory compliance. Requires working knowledge and skills developed through formal training or work experience. Identifies the problems and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions. Works within established procedures with a moderate degree of supervision. Qualifications: Excellent customer service skills. Strong computer skills. Excellent service and organizational skills to handle multiple requests and priorities. Strong verbal and written communication skills. Solid administrative skills, including formatting, grammar, proofreading. Ability to work effectively as part of a team. Ability to adapt to an ever-changing environment. Working Arrangements: In this role, you would be expected to work onsite 40 hours a week with typical work hours between 7:30 am - 4:45 pm The estimated base pay range for this job is: $18.27 - $31.73 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a with a member of the Securian Financial Talent Acquisition team. Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here: Paid time off: We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian. Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave. Holidays: Securian provides nine company paid holidays. Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service. Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage. Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you. Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including: Mental Wellness and Disability Pride at Securian Financial Securian Young Professionals Network Securian Multicultural Network Securian Women and Allies Network Servicemember Associate Resource Group For more information regarding Securian's benefits, please review our Benefits page. This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions. Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at Employment@Securian.com, by telephone 651-655-5522 (voice), or 711 (Relay/TTY). To view our privacy statement click here To view our legal statement click here