Systems Engineer III

We are seeking a highly motivated Systems Engineer with a desire to impact the entertainment experience. Does this sound like you? If so, you could excel as a part of our Technology Operations team.

Our Technology Operations groups engineer and manage an advanced infrastructure that offers a full range of state-of-the-art residential and business services including Spectrum Internet, TV, Mobile, and Voice. Through sophisticated innovations and service reliability, we ensure our customers never miss a second of what matters most.

BE PART OF THE CONNECTION

As a Systems Engineer in Technology Operations, your work will be responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.

WHAT OUR SYSTEMS ENGINEERS ENJOY MOST

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Conducts design sessions with appropriate participation from architects and engineers.
• Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems/services.
• Collaborates to creates configuration designs for design and implementation of various environments.
• Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
• Develops core code modules, unit test tools and release notes for enhancements and bug fixes.
• Reviews new development tools, application frameworks and testing tools for functionality/effectiveness.
• Installs, administers, configures and maintains OSS applications including operating systems and related software.
• Provides 'on call' support to resolve OSS application issues after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
• Works with database administrators to configure, tune and maintain databases in variety of languages.
• Contribute to developing and maintaining cloud governance frameworks, policies, and procedures.
• Collaborate with procurement and finance teams to optimize cloud spending and manage budgets effectively.
• Documents systems configurations and upgrades.
• Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
• Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
• Perform other duties as requested by supervisor.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • Five years (5+) Application Development work experience.
  • Four years (4+) Network OSS application work experience.
  • Three years (3+) System Administration work experience.
  • Three years (3+) Database support and development work experience.
  • Three years (3+) Enterprise Application Integration work experience.
• Education:
  • Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications.
• Technical skills:
  • In-depth knowledge of cloud computing technologies, applications, and trends.
  • In-depth knowledge of cloud infrastructure, software application, and design.
  • In-depth knowledge of Amazon Web Services (AWS).
  • In-depth knowledge of cloud migration and data management skills with an emphasis on security.
  • In-depth knowledge of Python, Bash, and Terraform.
  • In-depth knowledge in Linux.
  • Basic Knowledge in TCP/IP and the OSI Model.
• Skills/Abililities:
  • Ability to read, write, speak and understand English.
  • Ability to use software design software, such as LucidChart or Visio.
  • In-depth knowledge of development tools, application frameworks, and testing tools.
  • Ability to create detailed documentation to functionally understand new and existing applications.
  • Ability to follow and implement established change and control policies and procedures.
  • Ability to troubleshoot application problems.
  • Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements.
  • Ability to use personal computer, Microsoft Office, and software applications.
  • Ability to work in a team environment.
  • Ability to perform duties in a very fast paced environment and ability to learn new technology quickly.
• Work Environment:
  • Office environment.

Preferred Qualifications

• Seven years (7+) Application Development work experience.
• Six years (6+) Network OSS application work experience.
• Five years (5+) System Administration work experience.
• Five years (5+) Database support and development work experience.
• Five years (5+) Enterprise Application Integration work experience.

Preferred Education

• AWS
  
• Linux, Unix, or other system administration certification are helpful

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company.
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career.
• Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands.
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed.
• Total Rewards: See all the ways we invest in you-at work and in life

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