Patient Services Rep - SMRMC Wound Care

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary's Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

As a long-standing community partner with a 116-year history, Saint Mary's Health Network offers Northern Nevada inpatient, outpatient, ancillary, and wellness services. Nationally recognized and accredited by the Joint Commission, as well as named one of the Top 100 Hospitals by Fortune/Merative and America's Best 250 hospitals by Healthgrades, Saint Mary's Regional Medical Center is a 352-bed acute care hospital offering a robust line of inpatient, outpatient and ancillary services including a top-rated Center for Cancer, surgical and orthopedic services, and an award-winning Cardiology program and more. The health system, a member of Prime Healthcare, also operates a fully-integrated Medical Group, multiple urgent care clinics, freestanding imaging, lab, and primary care clinics. For more information, visit www.SaintMarysReno.com.

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The Patient Services Representative routinely schedules and coordinates patient appointments with provider, manages flow of information to physicians, nursing staff, therapists, clerical staff, etc. as necessary to maintain operations, and prioritizes workload to facilitate efficient flow of information messages. The Patient Services Representative also works with coworkers, other departments and outside companies, assisting with the provision of safe, efficient and quality patient care.

Education and Work Experience

Position requires a high degree of collaboration and customer service with both internal and external customers.
1. A minimum of 6 months previous scheduling/patient intake experience in a healthcare setting required.
2. High school diploma or equivalent required.
3. Ability to read, write and speak English required.
4. Strong basic computer skills required.
5. Courteous and professional communication skills required to interact with internal and external customers.
6. Strong clerical and organizational skills needed to perform record keeping and scheduling duties.
7. Knowledge of Medical Terminology.
8. BLS (AHA) certification preferred.
9. See Amendment A for specific requirements pertaining to Patient Services Representative in the Radiation Therapy/Chemotherapy/Cyberknife Departments.