Medical Records Specialist

Amerita

Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals.

The Medical Records Specialist will be responsible for receiving and processing medical records requests for all Amerita locations. Under the supervision of the Director of RCM Credit Balances, the Medical Records Specialist will also perform quality assurance checks of all medical documentation before submission and notifies respective parties.

Mon - Fri 7:00am - 3:30pm Mountain Time - Centennial location

* Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
* Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
* 401(k) Retirement Plan with Employer Match
* Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
* Employee Discounts
* Tuition Reimbursement
* Paid Time Off & Holidays

Ensures daily goals for cash collections, credit balances, accounts payable, and other departmental goals as outlined
• Adheres to all applicable state and federal regulations and company policies
• Processes all incoming medical records requests and coordinates approval with PharMerica's legal team
• Compiles medical documentation and records responses in CPR+
• Prepares outgoing medical record packets and tracks payer receipt
• Identifies issues and trends to management
• Maintains CPR+ Document Management System to include scanning and attaching documents
• Coordinates established performance metrics for the Medical Records Specialist
• Serves as backup for the Correspondence Specialist and Reimbursement Support Specialist during times of absence
• Monitors fax queue and answers and routes phones

• High School Diploma or GED; some college desired
• One year of experience in medical collections and automated billing systems; CPR+ and Zirmed preferred
• Knowledge of Managed Care, Commercial Insurance, Medicare and Medicaid Reimbursement; Home Infusion experience is a plus
• Strong communication, time management, and customer service skills
• Familiarity with Microsoft Office