Program Coordinator, Peer-to-Peer

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

Fred Hutch's Philanthropy program raises funds for cancer and related disease research, care, and education to help Fred Hutch become the world's best cancer center. Since the April 2022 merger that led to the formation of Fred Hutchinson Cancer Center, Fred Hutch has served as the cancer program for UW Medicine, and Philanthropy is proud to raise funds that fuel the adult oncology program on behalf of both Fred Hutch and UW Medicine.

The Program Coordinator, Peer-to-Peer, is a member of the Experience & Engagement program and reports to the Program Director, Peer-to-Peer. The Experience & Engagement program is responsible for broad-based donor acquisition; donor communications; stewardship and recognition; and a robust pipeline of events.

The Program Coordinator, Peer-to-Peer, manages the essential day-to-day administrative responsibilities of the team as well as special projects related to the maintenance and growth of Philanthropy's infrastructure and operational goals. The Program Coordinator, Peer-to-Peer, provides customer service and administrative support for an array of grassroots and peer-to-peer donors, prospective donors, and initiatives.

Cover letters are optional but highly encouraged.

Some travel and weekend and evening work may be required.

This position requires a minimum of two days per week at our South Lake Union campus.

Responsible for responding to donor and prospective donor inquiries via the department's main phone line and email inboxes.

• Assist with the creation, upkeep, and reporting of peer-to-peer fundraising pages.

• Coordinate memorial giving pages including responding to inquiries, assisting with page set up, and reporting fundraising information to next-of-kin.

• Provide general administrative support for the team which may include answering emails and phones; providing meeting support including scheduling, drafting agendas, and taking minutes; managing procard and budget reconciliation; implementing electronic filing; and making conference room reservations.
• Coordinate across teams to support program activities.
• Respond to donor and/or internal inquiries while providing excellent customer service.
• Responsible for complex data entry and data hygiene functions.
• Carry out a portfolio of recurring assignments.
• Follow established gift processing and gift handling procedures and documentation.
• Collaborate to refine, improve, and document processes and process improvements.
• Serve as an individual contributor; this role does not have people, program, or fundraising responsibility.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's degree or equivalent experience
• One year work experience

PREFERRED QUALIFICATIONS:

• Customer service experience, preferably in a nonprofit or similar setting.
• Excellent written, verbal, and interpersonal communication skills.
• Highly developed organizational and information management skills.
• Strong attention to a high level of detail and quality of work.
• Ability to build relationships and work collaboratively within a complex organization.
• Proficiency with Microsoft Office Suite and experience with a CRM, Raiser's Edge/RENXT, or related fundraising software.
• Ability to handle and respect confidential and sensitive information.

The hourly pay range for this position is from $30.65 to $43.64 and pay offered will be based on experience and qualifications.

This role will have the opportunity to work partially at our campus and remotely.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).