Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Position Overview
We are seeking a reliable and detail-oriented Mail Services Associate (Driver) to support our mail center operations. This role includes handling incoming and outgoing mail, managing digital mail tasks, delivering supplies, operating company vehicles, and providing exceptional customer service across departments.
Key Responsibilities
Handle all incoming materials in the Mail Center, including receiving, reviewing, documenting, processing, sorting, and delivering items
Perform digital mail tasks:
Scan physical mail and save as PDF
Email scanned documents to recipients
Follow up for further instructions
Monitor retention and disposition of original documents
Pick up, deliver, and transport mail and packages between departments and locations
Deliver office supplies and copy paper to designated areas
Inspect incoming deliveries for suspicious or potentially harmful items
Operate company vehicle to transport materials and deliveries as needed
Pick up outbound packages and boxes from internal departments
Sort items by category using established procedures
Prepare items for shipment, transportation, or internal processing
Prepare and process outbound courier shipments (e.g., FedEx) using computer systems or service provider equipment
Maintain accurate activity logs and records
Answer internal calls and provide prompt, courteous customer service
Ensure all safety protocols are followed at all times
Cross-train on other roles within the department and assist with additional duties during staff absences or as directed by management
Receive and fulfill print requests in alignment with client specifications
Perform other duties as assigned by the manager
Qualifications
High school diploma or equivalent (GED) required
2-5 years of experience in Mail Services or Office Services preferred
1-3 years of experience with Microsoft Office applications (Word, Excel, etc.)
Valid driver's license and clean driving record
Strong customer service skills with a positive, "can-do" attitude
Excellent written and verbal communication skills
Ability to work independently and collaboratively within a team
Strong organizational skills and attention to detail
Able to perform multiple tasks efficiently in a fast-paced environment
Must be capable of handling a mail cart, flatbed, or other delivery equipment
Must be able to lift up to 50 pounds
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