Administrative Director, Plant Maintenance - Facilities Admin - Full Time 8 Hour Days (Exempt) (Non-Union)

Responsible for the strategic direction, operational oversight, and leadership for facilities management functions across Keck Medical Center of USC, ensuring the safety, reliability, and operational excellence of the physical environment while maintaining compliance with regulatory standards. This position serves as executive advisor for facility issues, provides leadership and direction to subordinate management and organizes the activities of the facilities management functions which are necessary for maintaining all physical structures, mechanical/electrical systems, central plants, and utilities in an operative and safe working condition. This position drives operational initiatives, develops and implements policies, develops and implement long-range facilities and infrastructure plans aligned with institutional priorities, and supports the organizations efforts in meeting or exceeding strategic financial and operational objectives. The Administrative Director will also serve as a strategic advisor to executive leadership on capital planning, campus development, and energy efficiency.

Essential Duties:

• Monitor effectiveness of management practices and productivity indicators using data such as turnover rates, absenteeism, budget variance, patient, MD, and staff satisfaction surveys.
• Assure the ongoing development and implementation of policies and procedures that guide and support the provision of services.
• Conducts regular audits, inspections, and assessments to ensure a safe, functional, and compliant environment of care.
• Assess and communicate recommendations for utilization of space, space needs, equipment, personnel and other resources as needed to meet patient needs.
• Prepare and submit reports as necessary to any requiring department (primarily Administration and Human Resources) in an accurate and timely manner.
• Provides direction to management team to enable the effective and efficient completion of objectives. Gives timely guidance and feedback to direct report management to strengthen their specific knowledge/skill areas needed for progression. Holds direct reporting management team accountable for the development of staff to meet overall objectives in terms of quality, service and cost effectiveness.
• Reviews levels of service and significant trends that impact the effectiveness of delivering patient care, critical operational objectives, or other key components within the organization. Ensures that management teams are conducting root cause analyses, as appropriate. Proactively guides management to identify prevention/risk avoidance opportunities and implements continuous improvement plans.
• Direct new construction and renovation projects on campus to include: interpreting needs of hospital staff, design areas for functionality and optimal space use, development of budgets and justifications, supervision of contractors in the performance of their duties, and working directly with state and local authorities to assure compliance with applicable regulations. Oversees major repairs, renovations, and new construction. ___ all completed projects.
• Perform new equipment and service coordination by evaluating space, storage, installation and initiation of new services/equipment.
• Plan and assist with applications, including coordinating responses to questions, filing of Progress Reports, filing closure report, attendance at hearings as requested, assuring licensure application is accurate and up-to-date pertaining to plant operations.
• Oversee and manage all on-site inspections, assisting inspectors and surveyors in the performance of their duties; provide reports as required in follow-up to surveys, inspections and audits.
• Develops efficient organizational structures within scope of assignment. Provides leadership for management team to maintain a competent and engaged employee group and provides recognition/commendations to achieve desired outcomes. Drives initiatives to meet or exceed threshold goal for department turnover and/or system metrics on employee engagement indicators.
• Develops and implements strategic and operational/high-level projects and processes. Sets clear goals, priorities and objectives for the direct report management team. Oversees multiple departments' operations and designated projects to ensure that goals or objectives are accomplished within the prescribed time frame, providing guidance to management team to ensure the best possible delivery of service and high customer/patient satisfaction.
• Drives collaboration across the organization to identify needs and develop scalable solutions. Prioritizes objectives and implements strategies to achieve organization initiatives as part of the executive leadership team. Delegates responsibilities to direct report management, providing guidance and direction, as appropriate.
• Ensure compliance with all local, state, federal law, TJC standards, applicable national organizations, and hospital policies. Ensure maintenance of appropriate records. Ensure continued compliance with same by department employees in an ongoing and orderly manner (clear audit trail).
• Develops, implements, administers, and modifies programs to maintain the physical plant, grounds, and equipment of the medical center through effective utilization of personnel and materials.
• Ensures departments' annual operational and routine capital budgets align with organization's strategic plan and consistent with executive leadership, System CFO and Corporate guidelines. Uses benchmark data to support performance, costs, and return on investment.
• Develops systems for control and efficient, effective use of all utilities.
• Establishes preventative maintenance schedules and prioritizes repair and maintenance work to minimize disruption of medical center operations.
• Maintains established administrative and regulatory requirements and records for DHS, TJC, CMS and OSHPD.
• Drives the maximization of efficiency and productivity. Leverages relationships with vendors and partners to obtain contracts that support cost-efficient operations and maintenance.
• Establishes procedures and controls for procurement of equipment, supplies and contract services.
• Ensures that building and life safety codes are followed to comply with safety, regulatory and legal requirements.
• Acts as a liaison to outside inspecting and regulatory agencies with regard to physical plant.
• Coordinates and integrates department services on intradepartmental, interdepartmental, and medical center wide levels.
• Policies and procedures are in place to support scope of practice.
• Establishes and maintains performance improvement and quality control activities which support the department and the hospital.
• Develops long-range goals and strategic plans. Deploys data and research to drive cross-business organization prioritization.
• Inspects building and grounds to ensure conformance with established standards and regulations.
• Effectively maintains all required records for department, demonstrates good organizational skills. Ensures all employees of the department
• Understand their personal role in the event of a fire or internal/external disaster. Ensures all department members demonstrate cleanliness of self and work area and practice infection control.
• Provides oversite of facilities management budgets, including operational expenses, maintenance, and long-range infrastructure improvement projects.
• Leads efforts to implement sustainability and energy efficiency programs, reducing the organization's environmental footprint and operating cost.
• Performs other related duties as assigned or requested.

Required Qualifications:

• Req Bachelor's Degree Bachelor's Degree in Engineering, Architecture, Facilities Management, Business Administration, or related field.

• Req 10 years Ten (10) years minimum management experience (3) of which have been spent at the management level in the facilities department

• Req Possesses the vision and the sensitivity to sustain a cultural transformation process consistent with the mission and values of Keck Medicine
• Req Strategic vision with the ability to execute
• Req Demonstrated leadership presence and maturity
• Req Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
• Req Demonstrated ability to lead others to common organizational goals and objectives and able to mentor and develop others in the organizations to foster positive employee engagement
• Req Ability to hold people accountable to achieve objectives and have crucial conversations when appropriate with key stakeholders

Preferred Qualifications:

• Pref MBA Master's Degree in Business Management or related field.
• Pref Lean Six Sigma Experience in Lean Six Sigma or other performance improvement methodologies.
• Pref Healthcare Facilities Certifications (e.g. CHPM, PE, PMP, CFP, LEED AP)

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The annual base salary range for this position is $145,600.00 - $240,240.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.