Medical Billing Clerk - Temporary

AIM OF THE POSITION

The incumbent will handle mail processing incoming and outgoing, assist with communicating with medical offices, scanning and uploading medical records. The job requires basic knowledge of medical terminology, strong organizational skills, and a commitment to maintaining the confidentiality of patient information.

POSITION WITHIN THE ORGANIZATION

1. Reports to Reimbursement Supervisor

2. Participates in:

- Cross-functional department meetings

- Project meetings

Internal/External Audits and Investigations

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Processing of outgoing patient introduction letters.

* Processing of incoming and outgoing mail via USPS.

* Uploading of patient medical records in billing system

* Contact medical offices to obtain additional medical records

* Ensure billing practices adhere to industry regulations, including HIPAA and other legal requirements.

* Update and maintain medical records in SalesForce.

* Performs other related duties as required or assigned such as overflow work including word processing, data entry, and internet research tasks.

The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.

KEY CONTACTS

Internal: This position interacts with several departments within Agendia including Customer Care, Sales, Accessioning, Lab, and Finance.

External: N/A

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION

HS diploma or GED

EXPERIENCE

* 2+years related experience required.

* 1 year Experience in customer service

KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)

Specific Knowledge Required:

Knowledge: Comprehension of a body of information acquired by experience or study.

Skill: A present, observable competence to perform a learned activity.

Ability: Competence to perform an observable behavior.

• Intermediate level ability in Word, Excel
• Knowledge of Customer Care principles within the healthcare/lab industry preferred.
• Knowledge of Medical terminology
• Highly organized and extremely detail oriented
• Ability to collaborate and support internal team and provide internal customer support

BEHAVIOURAL COMPETENCIES/DESIRED SKILLS

o Self-Starter

o Ability to work independently and prioritize personal workload

o Self-organization

o Excellent communication skills

o Perform multiple tasks under minimum supervision

o Can do-attitude; enables change

o Problem solving

o Making operational and process decisions within the department

* PRIVACY NOTICE: To review the California privacy notice, click here: https://agendia.com/privacy-policy/

* Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.

WORKING ENVIRONMENT

Establishes ADA (Americans with Disabilities Act) requirements

ENVIRONMENT/SAFETY/WORK CONDITIONS

Working conditions (inside or outside the office)

* General office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Maintains a clean, neat, and orderly work area.

* Adheres to Department Specific Safety Guidelines.

* Standing, sitting, walking, bending, reaching, manual manipulation, and lifting up to 15 pounds.

TRAVEL

o N/A

OTHER DUTIES

Other duties as required by management