TM Technical Lead Specialist

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GENERAL FUNCTION:

Under minimal supervision, partners with Implementation Project Managers, Technical Specialists, Treasury Management Business Line, IT Dev/Support, and other business partners to code for file based customer transmissions to mainframe and other systems, test files, troubleshoot, implement into production, and resolve complex technical implementation problems. Uses expertise to implement file-based transmissions into production and resolve technical implementation issues and ensure that project goals are met.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Position not available for immigration sponsorship

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Code file based transmissions set ups for multiple Treasury Management applications both on the mainframe and in open systems.

• Learn process to utilize Sterling Map Editor to create file Maps.

• Test files with customer, resolve issues through code updates and implement into production.

• Provide input to Project Managers, Technical Specialists and Commercial Clients when defining product specifications and project scope, for custom projects.

• Provide guidance and context in prioritizing and determining complexity of custom project requests.

• Provide input to project plans, work assignments, target dates and other aspects of assigned implementation projects.

• Partner with Product Management and the technical areas in the research and resolution of product, system, and conversion issues.

• Possess a sound understanding of business systems and industry requirements.

• Review operational procedures and product features and recommends changes for improvement with an emphasis on increasing customer experience.

• Play a key role in the planning and implementation of TM initiatives and product enhancements and conversions by sharing product knowledge and completing assigned action items.

• Assist in the development of strategic partnerships with the business unit in order to further develop a solid knowledge base of the business line, including the business plan, products, and processes.

• Continue to enhance a strong base knowledge of relevant product standards as it relates to workflow, process, and problem resolution and provide input on improvement opportunities.

• Help drive projects toward completion of defined plans through direct participation in development or oversight of deliverables.

• Participate and provide expertise in Lean Six Sigma tools to automate implementation processes

• Work to expand knowledge of the industry and the applications utilized by Fifth Third Bank, Commercial Treasury Management, and Clients by partnering with Product Management and other key business partners.

• Other duties or projects as assigned.

SUPERVISORY RESPONSIBILITIES: N/A.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor's degree with an emphasis in MIS, Finance, or Business or equivalent work experience.

• Five+ years of mainframe development experience.

• Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies.

• Solid understanding of IT security best practices.

• Excellent analytical skills and problem-solving skills.

• Excellent verbal and written communication skills.

• Possesses a sound understanding of business systems and industry best practices.

• Experience with Microsoft office products, such as Word, Excel, PowerPoint, Project, Access and Outlook.

• Ability to balance multiple priorities and meet deadlines.

• Strong customer service orientation with ability to manage multiple projects simultaneously.

• Excellent attention to detail.

• Ability to multitask and stay focused in a fast paced environment.

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At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.