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Administrative Assistant

22nd Century Technologies, Inc.
Payrate : $26/hr. on w2
United States, Texas, Fort Worth
Jun 03, 2025
Job Title: Administrative Assistant Location with zip code: 220 Roberts Cut-Off, Ft. Worth TX 76114 Duration: 6 months Payrate : $26/hr. on w2 without benefits Shift: 1^ST Shift: 9-5pm (Mon-Fri) Summary: Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable). Job Description: Will assist in day-to-day administrative tasks to enhance operational efficiency, support customer interactions, and ensure effective quote and purchase order administration. To provide timely and accurate administrative support to Customer Service department. To facilitate smooth communication and documentation flow between internal teams and external customers/vendors. To support quoting and purchase order activity with timely processing. Customer Service Support: Assist in handling inbound customer inquiries via phone, email, or chat, providing basic information or routing to appropriate personnel. Maintain and update customer records and databases ensuring accuracy and confidentiality. Prepare and distribute customer correspondence, reports, and service documentation as needed. Coordinate scheduling of customer meetings, follow-ups, and service appointments. Track and report on customer service metrics and escalate issues as required. Accurate and updated customer service records and reports on a weekly basis. Organized and complete contract documentation accessible to authorized personnel. Timely notifications and reminders regarding contract milestones. Daily logs of customer interactions and administrative activities performed. Required Qualifications: Proven experience in administrative roles, preferably supporting Customer Service. Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable). Education: High school diploma or equivalent. 1-2 years of administrative experience.