Global Commercialization Launch Lead

As the Senior Product Launch Lead at Cencora, you will play a pivotal role in designing and owning the Product Launch Process, recruiting, running and developing Product Launch Leaders, as well as leading product launches for key Cencora small to midsize (SMID) clients.

Acting as the hands-on single point of customer contact during the launch phase, you will need to balance technical skills for process development, change management abilities, and political acumen to navigate the complexities internal and external stakeholders. In addition you will need to have strong customer management skills to manage customer expectations.

By coordinating cross-functional workflows internally in collaboration with Enterprise Project Management, you will drive optimal customer experience and the operationalization of launch plans with a strategic vision for long-term impact and market competitiveness.

Your contributions will be instrumental in shaping cohesive operations and fostering innovation and success. Demonstrating cultural sensitivity and experience in global markets, you will navigate diverse regulatory environments to achieve seamless product launches for our Cencora customers.

Responsibilities:

In this role you will:

• Lead the Customer experience model for small to mid size (SMID) customers and ensure the customer is receiving a seamless centralized launch experience while also managing internal Cencora stakeholders
• Own and refine the Product Launch Process developing area expertise within Cencora to create a Centre of Excellence for Product Launch, primarily centered around the SMID biotech customer
• Define and lead the deployment phase of a SMID product launch in a single or multiple markets, identifying and assigning subject matter expertise as required
• Take a hands-on approach to being the single point of customer contact for the delivery phase of a product launch
• Coordinate across Cencora SME and functional teams (including Market Access, Quality, Regulatory Affairs, Pharmacovigilance, Logistics, Legal, Patient Services, and Sales & Marketing) in partnership with the Enterprise Project Manager to create and execute the product launch plan
• Establish key performance indicators to measure success, such as time to market and customer satisfaction
• Guide internal and external cross-functional teams to ensure alignment with business objectives, regulatory standards, and quality requirements, while fostering a culture of innovation and continuous improvement.
• Work closely with senior leadership to understand business objectives, define integration goals, and develop a comprehensive roadmap to align various BUs' processes
• Lead and mentor cross-functional teams to implement process improvements, ensuring that projects are executed on time, within scope, and in alignment with business objectives
• It is estimated that the role requires approximately 25-50 % of travel .

Education and Experience:

Master's degree in business management, Pharmacy degree, or a related field

Normally requires a minimum of fifteen (15) years related and progressively responsible experience within the pharmaceutical and healthcare industry, with at least 5+ years spent in a launch position at a manufacturer.

Skills:

• Expert in brand/product launch (10+ deals end to end) specific to market. Proven track record of successfully leading and managing complex cross-functional projects within the pharmaceutical or healthcare industry
• Demonstrated success in launching new products into the US or Europe/global from a pharma perspective and with a manufacturer/consultant/supplier profile
• Broad knowledge of brand/product launch across all global markets
• In-depth understanding of the US or European pharmaceutical landscape, including market access, quality, regulatory affairs, pharmacovigilance, compliance, distribution, 3PL, patient services, and sales & marketing
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with individuals at all levels of the organization
• Exceptional leadership and mentoring skills
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously
• Familiar with project management tools, methodologies and software as well as solid computer skills
• Inquisitive and Proactive

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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