Shipping Administrator

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

As the Shipping Adminstrator you will be responsible for post shipment maintenance and follow up with our customers. You will be the primary person responsible for the export shipping process of our customer orders. You will also fully support transport claims processing to maximize claim recovery for lost or damaged goods. In addition, you will support customs clearance activities and routine audit of our brokers to ensure they are operating in accordance with our standard operating procedures. You will be based in our South Charlotte office and work a hybrid schedule (3 days in office, and 2 from home). You will work on a team of 5 other transportation professionals.

Create shipments and schedule pickups with our freight forwarders or the customer's forwarder based on the directions provided and incoterm of shipments

* Create required export documents for international orders as needed including but not limited to SLIs, Certificate of Conformance, Certificate of Origin

* Work with suppliers and purchasing department to obtain annual USMCA certificates for import and exports

* Resolve request/tickets from internal and external customers and stakeholders inquiring about shipments status and clearance thereof

* Reroute shipments with LTL and small parcel carriers as needed/upon the request of our customers

* Schedule return pickups with LTL/parcel carriers on parts being returned

* Work with LTL carriers and customers on shipments needing more information to complete delivery or OS&D issues needing to be resolved

* Coordinate freight claims on LTL and Parcel shipments with carriers, forwarders and insurance providers; Provide monthly updates on established claim KPIs to key stakeholders

* Document workflows and update existing working instructions as needed

* Resolve requests from our customs brokers by providing necessary information to expedite customs clearance

* Provide daily, weekly, monthly reporting on established KPIs and liaison between external parties to gather needed information for uploading within Power BI, and/or other tools as needed

* Act as a back up to support other team members when needed

* Perform other duties as assigned

To succeed, you will need

1-2 years' experience in transportation, logistics, or supply chain a plus

* Familiarity with import/export processes and incoterms a plus

* Proficiency in Microsoft office: Excel, Word, PowerPoint

* Experience with SAP S/4 Hana or other similar ERP system a plus

* Existing knowledge of US customs procedures & regulations a plus

Education

* Bachelor's degree in business, supply chain, or related field (or equivalent work experience)

Skills

Well organized, detail oriented, and able to work independently to drive business results

* Excellent written and verbal communication skills needed

* High energy level and ability to handle multiple tasks or projects in a fast-paced environment

* Ability to quickly learn new processes and systems & suggest/implement improvement opportunities

In return, we offer you

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  Excellent paid time off (4 weeks!)

  
  
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  Paid Holidays

  
  
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  Health insurance/ Dental insurance/ Vision insurance (Insurance begins the first of the month after you start)

  
  
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  Life & Disability insurance paid for by Atlas Copco

  
  
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  Generous 401 (k) retirement plan

  
  
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  You will experience an onboarding program, including guidance by a personal buddy.

  
  
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  Our learning culture supports you on your journey: benefit from our individual learning opportunities (LinkedInLearning e.g.), our feedback culture, and the internal job portal.

  
  
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  Salary based on knowledge, skills, and experience. Additional technical training provided for the most qualified candidate.

  
  

Atlas Copco is an Equal Opportunity Employer and does not discriminate in hiring or employment against any individual on the basis of race, religion, color, creed, gender, gender identity or expression, national origin, ancestry, age, marital status, citizenship, physical or mental disability, veteran status, sexual orientation, or status within any other group that is protected by anti-discrimination law

City
Charlotte

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