Impact Specialist

United Way of Greater Milwaukee & Waukesha County
$53,500 - Hybrid, on-site presence required.
United States, Wisconsin, Milwaukee
225 West Vine Street (Show on map)
Jun 03, 2025
Job Title: Impact Specialist Status: Full-Time Department: Community Impact Grade: 26 Date Prepared: 05/2025 FLSA Status: Exempt SUMMARY The Impact Specialist reports to the Director of Key Initiatives and provides oversight and management of Community Resiliency and Legacy investment areas. This position works closely with Key Initiative Impact Managers to ensure alignment and coordination across key initiatives. This includes developing and implementing training, coordinating and facilitating competitive requests for proposal (RFP) logistics, coordinating volunteer grant review committees, coordinating and supporting grantee convenings, and supporting key initiative volunteer engagement activities and events. RESPONSIBILITIES Include the following, but are not limited to: IMPLEMENT KEY INITIATIVE STRATEGIES AND INITIATIVES Collaborate with Impact Managers and Community Impact Department (CID) management to execute the strategies needed to meet the Key Initiative goal outcomes in United Way's four-county service area. Specific responsibilities include but are not limited to: Provide oversight, evaluation, and ongoing management of funded organization effectiveness through review of reports including budgets and outcome results for Community Resiliency and Legacy investment areas. This includes a portfolio of agency partners through June 30, 2026. Collaborate with Impact Managers to track project requirements, scopes, and objectives for Key Initiatives to ensure alignment across all Key Initiatives in relation to Key Initiative goals. Work with Impact Managers to assist in coordinating the logistics of the competitive request for proposal (RFP) process including website updates, review committee communications, answering LOI/RFP questions from applicants, and coordination of RFP review committees. Facilitate competitive RFP process for the Community Resiliency and Legacy investment areas, including Letter of Intent and application review and scoring, virtual meetings, and funding recommendations. Monitor funded organization compliance with requirements of the collaboration agreement in partnership with Impact Managers and Director of Key Initiatives. Research, summarize, and report on specific topics related to current key initiative areas and summarize research of distinct topics as determined by Impact Managers and CID management. Coordinate and support grantee training and convenings. Support Key Initiative events and activities by coordinating internal and external planning committees to ensure that related events and activities adhere to scope, schedule, and budget provided, in collaboration with Volunteer Engagement and Marketing and Communications. Ensure website information is up to date and aligned across all key initiatives, community resiliency, and legacy investments, in partnership with Marketing and Communications. Serve as point of communication between Impact Managers and external stakeholders and represent Impact Manager on various committees and community work groups aligned with Key Initiatives, as requested. Present to and engage workplaces, donor affinity groups, and any other institutions or entities as relevant about the critical importance of key initiatives. Work with Impact Managers to design, develop, coordinate, and implement technical assistance training for annual funded organization reporting. Other duties related to the coordination and support of key initiatives as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. EDUCATION & EXPERIENCE REQUIREMENTS Bachelor's degree required. 2-4 years of experience. Experience in grant management, program/project management, preferred including experience delivering training. Ability to independently execute assigned tasks from beginning to completion with minimal guidance. Understanding of non-profits, human services, and community needs. Demonstrated success in problem solving. Ability to work well independently and within a team including staff and volunteers with strong interpersonal skills. Ability to present ideas and proposals in a clear, concise, motivational manner, both in writing and verbally. Ability to recommend and implement policy/procedural changes and recordkeeping skills. Proficient in working with computerized software, such as Microsoft Word, Excel or other similar programs. CORE COMPETENCIES Mission-Focused. The top priority for all United Way professionals is to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivation. Relationship-Oriented. United Way professionals understand that people come before process and are astute in cultivating and managing relationships toward a common goal. Collaborator. United Way professionals understand the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. Results-Driven. United Way professionals are dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. Brand Steward. United Way professionals are stewards of the brand and understand their role in growing and protecting the reputation and results of the greater network. LANGUAGE SKILLS Demonstrated written and verbal communication skills. Ability to read and interpret general business periodicals, professional journals, or technical procedures; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, customers, other employees, and the general public; communicate and work effectively with volunteers and others in the community representing a broad range of interests and backgrounds; respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. ADDITIONAL SKILLS & COMPETENCIES Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong attention to detail and the ability to solve problems and work with flexibility. Work in a complex environment using technical and interpersonal skills. Strong analytical abilities and can demonstrate the ability to anticipate problems and identify and implement solutions when needed. Work independently, recognize tasks, implement, and follow through to completion. Good understanding of group dynamics and group facilitation skills. Ability to prioritize and balance competing demands. PHYSICAL DEMANDS The physical demands at UWGMWC are representative of what is needed to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and occasionally kneel. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required (such as loading paper into a paper tray). Regular, predictable attendance is required; including overtime as business demands dictate. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Moderate noise (business office with computers, phone, printers and light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period of time. AMERICANS WITH DISABILITIES It is the policy of UWGMWC to comply with all relevant and applicable provisions of the Americans With Disabilities Act (ADA), as amended. UWGMWC will not discriminate against any qualified applicant with respect to any terms, privileges or conditions of employment based upon an individual's physical or mental disability. UWGMWC will also make reasonable accommodation whenever and wherever possible for all employees or applicants with disabilities provided that the individual is otherwise qualified to safely perform the duties and assignments required by the job, and provided that any accommodation does not require significant difficulty or expense. UWGMWC's policy of non-discrimination applies to all personnel and employment practices including, but not limited to, job application procedures, hiring, advancement, termination, compensation, job training and other terms, conditions and privileges of employment. EQUAL OPPORTUNITY EMPLOYER It is the policy of UWGMWC to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, veteran status or military service, or other non-merit factor or other legally protected characteristic. This applies to all recruiting, hiring, placement, training, promotion, compensation, transfers and other employment-related programs and personnel actions. DIVERSITY, EQUITY & INCLUSION STATEMENT: Diversity, Equity & Inclusion is a core value at United Way of Greater Milwaukee & Waukesha County. We strive every day to enhance the culture of belonging and are passionate about building and sustaining an inclusive and equitable working environment. We believe this allows us to attract, retain the best possible colleagues to use their full gifts to serve our community. We are looking for other great colleagues who are excited about this important work. This job description indicates the general nature and work level performed by employees within this position. It is not designed to be a comprehensive inventory of all duties and qualifications required. The duties and/or requirements of this position may be modified, added, or deleted at any time. Other duties may be assigned.