Remote New

Senior Associate Consultant, Intelligent Ops

AHEAD
vision insurance, paid time off, 401(k)
United States
Jun 03, 2025
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. We are seeking a talented and experienced professional to join our team as a Senior Associate Consultant in AHEAD's Intelligent Operations Advisory practice. As a Consultant at AHEAD, you will play a crucial role in supporting customers with strategic guidance around automated, resilient, self-healing operations leveraging platforms like ServiceNow, Dynatrace, Tanium, and others, to optimize the way customers operate. The ideal candidate will have some understanding and specialization in one or more industries, experience working under team leaders, and a proven track record in creating innovative solutions to complex business challenges. Responsibilities Conduct analysis and evaluation of client processes, operations, financials, and market trends to identify opportunities for optimization. Support Consultants, Senior Consultants, and Principal Consultants within workstreams as part of large-scale consulting engagements leveraging ServiceNow + adjacent technologies. Develop and present high-impact recommendations, presentations, and reports to Principal and Senior Consultants. Stay up-to-date with industry trends, emerging technologies, and regulatory changes to provide thought leadership and innovative solutions to clients. Contribute to the development of thought leadership content, including white papers, articles, and industry insights. Qualifications Bachelor's degree in a relevant field, such as business, engineering, finance, management, or technology. A minimum of 2-3 years of experience in management consulting, industry, or a related field, with a focus on leveraging technology to deliver strategic and transformative solutions to clients. Understanding of technology platforms like ServiceNow, Dynatrace, Workday, Salesforce, Tanium, or others, from a business level, along with any adjacent technologies. Exceptional communication and presentation skills, with the ability to convey complex concepts and ideas clearly and persuasively. Strong analytical and problem-solving skills, with the ability to think critically and develop innovative strategies. Strong soft skills, with the ability to build trust, understand client needs, and deliver value-added solutions. Inquisitive nature and willing to learn independently Team player, willing to collaborate and take the initiative to propose solutions Comfortable in face of fast-paced, uncertain and/or ambiguous situations Strong proficiency in Microsoft Excel and PowerPoint Willingness to travel to client sites as required. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.