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Clinic Coordinator - Psychiatry

University of California - Los Angeles Health
United States, California, Los Angeles
Jun 05, 2025
Description

The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Clinic Coordinator to join the Department of Psychiatry. You will be responsible for monitoring the Psychiatry Outlook mailbox for scheduling requests. Primary duties include:



  • Front desk duties (triage calls, greet and check-in patients)
  • Responsible for patient interviewing and encounter registration
  • Obtaining all financial and demographic information from patients
  • Accurately encounter patients utilizing proper Care Connect functions
  • Explaining in the NPBHS procedures and necessary information to patients including required authorization and estimated liability
  • Verifying insurance benefits and accurately record benefits for finance review
  • Reviewing accounts for change in status and re-verify benefits and/or authorization
  • Scheduling and confirming patients appointments
  • Other duties as assigned


Salary: $29.42/hr - $42.14/hr

Qualifications
  • Knowledge of basic psychiatric terminology
  • Knowledge of NPBHS and Medical Enterprise supported
    services, Care Connect (EPIC) systems.
  • Working knowledge of Medi-Cal, HMO's, PPO's, third
    party payors, etc., authorizations and eligibility requirements and
    regulations
  • Knowledge of Microsoft Word, Outlook e-mail and basic
    knowledge of PC applications
  • Skill in performing basic arithmetic.
  • Ability to work independently and exercise appropriate
    decisions with minimum supervision.
  • Strong communication skills to interact with persons of
    various social, cultural, economic, and educational backgrounds.
  • Experience in working as part of a team, establishing
    and maintaining cooperative working relationships with all staff members,
    management and the public.
  • Skill in organizing and prioritizing assignments
  • Working knowledge of Medi-Cal, HMO's, PPO's, third
    party payors, etc., authorizations and eligibility requirements and
    regulations.
  • Ability to perform the functions of patient encounters,
    registration and appointment scheduling using a computerized system.
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