Project Manager

Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We're always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

Roles and Responsibilities

• Manage and immerse oneself into multiple internal strategic and tactical projects from initiation to closure.
• Guide and support workflow intake and roadmap planning in partnership with business stakeholders enabling decision-makers to discern appropriate prioritization of work
• Guide the definition of project scope, goals, tasks, roles, timelines, dependencies and resource requirements at the beginning of each project, adjusting as needed with the team throughout the project life cycle.
• Identify the business problem trying to be solved and work together with cross functional teams to facilitate the definition of business and technical requirements.
• Assemble the project team, develop a project plan and monitor/report on overall project performance and impact on budget, scope and deadlines
• Facilitate meetings and communication between the project team and business stakeholders to determine their needs to develop or adjust plans as needed
• Serve as strategic thought partner with project team and business stakeholders by sharing ideas for improvement/innovation, conflict resolution, and suggestions for next steps to progress towards overall vision
• Follow an agreed upon project management methodology.
• Guide the definition and execution of test and training plans.
• Manage project vendors and external partners as needed
• Confidently interact with senior management and ensure key stakeholders are well-informed through the project lifecycle and approve of any change in plans
• Promote teamwork and healthy team morale

Skills/Abilities:

• Project Management Knowledge: Has an understanding of PM concepts and processes and employs effective strategies appropriately, recognizing there is no one-size-fits-all approach
• Ability to Deliver in Matrixed, Corporate Environment: Is able to successfully deliver large-scale and small-scale projects involving cross-functional teams in a highly matrixed, corporate environment
• Critical Thinking: has strong critical thinking abilities, is able to piece together learnings to anticipate roadblocks, proactively identify measures to resolve/mitigate, and connect team members to solution jointly
• Issue Resolution: can identify, resolve, or assist in the resolution of scope, time, resource obstacles or conflicts by bringing in necessary stakeholders at the right time and escalating to decision makers when appropriate
• Organization: has strong organizational skills with the ability to self-manage workload
• Managing In the Grey: is adept at managing grey/uncertain areas through team collaboration and clear communication
• Adaptability: thrives in a fast-paced environment with evolving objectives, embracing the highly matrixed environment where unplanned work and new initiatives are expected
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers/ Gets first-hand customer information and uses it for improvements in
• products and services/ Acts with customers in mind/ Establishes and maintains effective relationships with customers and gains their trust and respect
• Written and Verbal Communication: Ability to communicate effectively between technical side and business, breaking down complex topics to clarify key information for both parties/ Is able to write and speak clearly and succinctly in a variety of communication settings and styles/ Can get messages across that have the desired effect
• Capacity to Leverage AI: has basic ability to leverage AI such as Microsoft Copilot for efficiency in meeting management, identifying action items and follow-ups, etc.
• Capacity to Grasp Domain Specific Knowledge: Is consistently curious about the subject matter at hand and quickly grasps domain-specific knowledge to help drive projects
• Comfort Around Higher Management: Can deal comfortably with more senior managers/ Can present to more senior managers without undue tension and nervousness/ Understands how senior managers think and work/ Can determine the best way to get things done with them by taking their language and responding to their needs/ Can craft approaches likely to be seen as appropriate and positive

Required Knowledge and Experience

• Proven proficiency in Project and Program management
• Knowledge of MS Office Tools
• Successful track record of working with business partners to identify, develop, and execute on their strategic roadmaps
• Experience designing and scoping IT solutions that meet customer needs with a realistic long-term support model
• Experience delivering high profile, high visibility IT projects simultaneously
• Experience in drafting and driving RFP's with stakeholders

Preferred Knowledge

• Jira
• Smartsheet
• ServiceNow
• Rapid prototyping and Agile experience highly desired

Education/License/Certifications

• Bachelor's degree preferred; or other aligned coursework/experience
• PMP certification is a plus; or other project management-related certifications/ experience

Required Experience

• Minimum 5-10 years experience successfully managing projects
• Proven track record of successfully completing multiple large-scale and small-scale technology projects involving cross functional teams in a corporate environment.

DISCLOSURES

SMOKING:

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

DRUG TESTING:

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

EEO Statement Requirements:

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.