Sr Mgr, Digital Product Management

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

As Sr Manager of Digital Product Management, this leader will be responsible for the coordination, oversight and leadership of SCAN's digital product managers, priorities and roadmap, managing the digital product efforts that support SCAN's business goals while supporting the end-to-end digital experience. S/he should have a detailed understanding of best-of-breed end-to-end, consumer product experiences, digital engagement -driving product strategies, and digital product methodologies (in an lean/agile environment).

This person must perform as a hands-on leader and think/operate strategically while executing effectively across multiple, concurrent workstreams, and collaborate closely with User Experience (UX) and Engineering. This person must be highly engaged, proactive, extremely detail-oriented, and a collaborator with exceptional digital product/design, execution and project management skills.

This leader will focus on a customer-driven, outcome-based focus for all product development initiatives. This role requires the ability to think strategically and perform tactically while navigating a highly matrixed organization. Additional responsibilities include coordinating across multiple functions and managing a small team with a highly collaborative attitude.

You Will

• Develop and maintain a strategic product vision, strategy and roadmap for digital that aligns business goals to member needs
• Ensure customer and stakeholder value is delivered by the product team
• Proactively plan and manage cross-functional team communications and keeps product team apprised of key decisions
• Navigate a highly matrixed organization to ensure positive outcomes
• Collaborate with design and engineering to develop new features and products
• Identify customer problems, develop hypotheses, and run experiments to evaluate hypotheses
• Balance business needs, customer experience, and technical feasibility to ensure optimal product outcomes
• Manage and prioritize product backlog by working with stakeholders for maximum efficiency
• Drive and oversee a customer-driven, outcome-based product roadmap that incorporates business and constituent needs
• Evangelize and uphold lean agile product practices and methodologies
• Be responsible for ensuring correct user story definition, acceptance criteria, and prioritization for the product backlog
• Proven ability to build, manage and foster teams of 4 - 20 people throughout the entire product delivery lifecycle
• Proven ability to work creatively and analytically in a problem-solving environment
• Ability to communicate and articulate status with senior executive leadership
• Helps establish product vision and ensure continuous adherence from cross-functional teams
• Actively support the achievement of SCAN's Vision and Goals, and DSE strategy
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN's Vision and Goals.
• Other duties as assigned.

Your Qualifications

• Bachelor's Degree required
• M.B.A. and/or M.S. degree preferred
• 6-8 years' experience in product management
• 4+ years of management experience and leading team members.
• Experience in Medicare industry preferred
• Proven ability to build, manage and foster teams of 4 - 20 people throughout the entire delivery lifecycle.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Ability to communicate and articulate status with senior executive leadership.
• Excellent written and verbal communication skills.
• Ability to work and deliver multiple projects simultaneously on tight deadlines
• Excellent organizational and project management skills

What's in it for you?

• Base Pay Range: $125,400 to $179,300 annually
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#LI-JB1 #LI-Hybrid