Customer Service Representative

Are you looking to grow your career in a fast-paced, people-focused environment? Staffmark is hiring a Customer Service Representative to join a well-respected company in Houston, TX. If you thrive on solving problems, enjoy helping others, and bring strong communication skills to the table-we want to hear from you!

Pay & Schedule:

• Pay: $17.00/hour
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM (No rotating shifts)

What You'll Be Doing:

As a key member of the customer service team, you'll ensure a seamless experience for customers and support field staff by handling essential service operations, including:

• Providing professional and friendly support via phone, email, in person, and online platforms
• Coordinating with drivers and field employees to resolve customer issues efficiently
• Processing payments, entering new accounts, and handling refunds accurately
• Creating work orders, tracking service requests, and ensuring timely resolution of missed stops or pick-ups
• Conducting credit checks and maintaining up-to-date customer records
• Scanning contracts, maintaining compliance logs, and supporting office procedures
• Promoting a positive company image by maintaining a clean and organized workspace

What We're Looking For:

• Previous experience in customer service, call center, or administrative support roles
• Proficient computer skills, including experience with customer management systems
• Excellent written and verbal communication
• A team player with strong organizational skills and the ability to multitask
• A proactive attitude and commitment to delivering outstanding customer service

Why You'll Love This Job:

We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.

Interested? Click "Apply Now" and a dedicated recruiter will be in touch to discuss this amazing opportunity.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.