Senior Sales Support Specialist - Fresno, CA

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Customer Service

Full-time

Position Description:

The Senior Sales Support Specialist supports delivery of support services to the organization's sales force to achieve sales objectives and drive revenue under limited supervision. This position maintains positive relationships with internal and external contacts to achieve customer retention by processing support service-related tasks.

This is a hybrid role working partially in-office and partially from home. This position can be based out of our Lincoln, NE; Salt Lake City, UT; Costa Mesa, CA; and Fresno, CA office.

At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services.

Position Location:

• This is a hybrid role working partially in-office and partially from home.

What you do:

• Delivers a wide range of support functions to support sales teams with internal and/or external sales partner teams including timely and accurate preparation of materials, proposals, renewals, client data, and other sales information.
• Monitor progress during the entire lifecycle of a case.
• Coordinates processes to maintain data, respond to inquiries, and deliver solutions to support the sales.
• Communicates by phone or written correspondence with potential/current customers or field partners to answer questions, resolve issues, and make recommendations.
• Maintains a broad understanding of various insurance products, their features and limitations, and policy-related statements.

What you bring:

• Bachelor's Degree or equivalent experience required

• 2-4 years related experience required
• Previous experience in insurance or sales support preferred

What we offer:

A meaningful mission. Great benefits. A vibrant culture

Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.

At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:

Ameritas Benefits

For your money:

• 401(k) Retirement Plan with company match and quarterly contribution
• Tuition Reimbursement and Assistance
• Incentive Program Bonuses
• Competitive Pay

For your time:

• Flexible Hybrid work
• Thrive Days - Personal time off
• Paid time off (PTO)

For your health and well-being:

• Health Benefits: Medical, Dental, Vision
• Health Savings Account (HSA) with employer contribution
• Well-being programs with financial rewards
• Employee assistance program (EAP)

For your professional growth:

• Professional development programs
• Leadership development programs
• Employee resource groups
• StrengthsFinder Program

For your community:

• Matching donations program
• Paid volunteer time- 8 hours per month

For your family:

• Generous paid maternity leave and paternity leave
• Fertility, surrogacy and adoption assistance
• Backup child, elder and pet care support

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan.

Pay Range Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$24.23 - $38.76 / hour

Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.