Community Supports Manager

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, work, and in the community through residential, employment, crisis response, recovery, behavioral, children's services, and day services. Our Supported Living Homes in Fort Wayne, IN are currently recruiting for a Community Supports Manager.

In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE - those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

GENERAL RESPONSIBILITIES:

Coordinate services for individuals receiving support through the Family Support Waiver (FSW) or Community Integration and Habilitation Waiver (CIH). Facilitate meaningful community involvement and support independent living.

BENEFITS:

• Competitive wages
• Health, vision, and dental insurance
• 401k plan with company match
• Tuition reimbursement
• Life Insurance
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Various shifts and locations
• Advancement opportunities
• Company Paid Life Insurance

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Supervise, train, and provide guidance to the staff in accordance with state and federal regulations, Benchmark Human Services personnel policies, the Supported Living policy, and procedure manual.
• Participates as part of an interdisciplinary team in the development of each client's Individual Support Plan (ISP) and Person-Centered Plan (PCP)
• Participate in direct service for each client, promoting independence and meaningful engagement in daily life.
• Maintain accurate documentation including daily notes, schedules, and progress updates in accordance with agency and state requirements.
• Coordinate and manage individualized staff schedules to ensure appropriate and consistent service delivery.
• Communicate professionally with families, Case Manager, Behavioral Consultant, health care personnel, schools, landlords, employers, etc.
• Participate in SL Manager's meetings, team meetings and other departmental meetings, ISP, Quarterlies, IEP meetings, and other meetings as assigned.
• Implement training programs as specified in each client's ISP.
• Comply with behavior support policies and procedures and implements approved behavior support programs.
• Participate in the hiring, discipline, and scheduling for assigned staff.
• Provide limited oversight of client medical and financial needs, assisting with Medicaid appointments and basic healthcare coordination as outlined in the PCISP.
• Plan and implement community-based, age appropriate, recreational activities for the individuals served including group activities.
• Implement required training protocol for new and existing staff.
• Respond appropriately and promptly to on-call situations.
• Report any suspected abuse, neglect, or exploitation to supervisor or department head
• For a full and complete list, please contact HR

QUALIFICATIONS:

• Bachelor's degree preferred.
• Two years experience working with individuals with mental disabilities.
• A minimum of 1-year supervisory experience preferred.
• Valid CPR and First Aid.
• Valid driver's license and auto insurance.
• Must complete training as required: Interviewing, hiring, discipline, employee relations, etc

Please visit our website at www.benchmarkhs.com. Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

Interested candidates can apply online at www.BenchmarkHS.com/Careers

Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.