Network Administrator

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

The Network Administrator is responsible for the configuration, implementation, management, and ongoing support of the organization's LAN/WAN infrastructure. This role combines hands-on network administration with strategic oversight of network architecture, performance, and security. The position supports day-to-day operations and long-term initiatives across corporate offices and operational facilities, ensuring a secure, high-performing, and reliable network environment

Essential Duties:

• Implement and maintain standardized configurations across Cisco and Meraki networking platforms.
• Monitor network performance and security using tools such as SolarWinds Orion, SNMP, Syslog, and TACACS+.
• Analyze and troubleshoot network performance issues, including traffic analysis and protocol optimization.
• Lead or collaborate with cross-functional teams and third-party vendors on projects involving network upgrades, expansions, or issue resolution.
• Establish and maintain documentation standards, change control, and operational processes for the network.
• Support business continuity and disaster recovery planning, ensuring critical network functions can be restored after disruptions.
• Recommend and evaluate emerging networking technologies, tools, and vendors for continuous improvement.
• Contribute to the enhancement of the organization's information security posture through network policies, procedures, and best practices.
• Maintain and troubleshoot VPNs, firewalls, and network services such as DNS and DHCP.
• Respond to network incidents in alignment with incident management practices, maintaining clear documentation.
• Support server, desktop, and application teams as necessary.
• Flexibility to work on-call as part of a rotation for after-hours support.

Requirements:

• Associate's or Bachelor's degree in Computer Science, Information Technology, or related field.
• Cisco CCNA certification required; CCNP or equivalent certification preferred.
• 3+ years of experience in network administration in a mid-sized or enterprise environment.
• Familiarity with VPNs, IPSEC, DNS, DHCP, VLANs, QoS, and routing protocols such as EIGRP, OSPF, and BGP.

Preferred Requirements:

• Good working knowledge of and hands-on experience with Cisco /Meraki technologies is essential.
• Good working knowledge of a variety of routing protocols, Palo Alto firewalls and monitoring tools.
• Demonstrated ability to analyze problems and solve them, creating solutions that are practical, cost effective, reliable and meet the needs of the business.

Working Conditions:

• Must be able to lift up to 50lbs and work on their feet as required
• Must qualify for Transportation Worker Identification Credential (TWIC)
• Ability and willingness to work flexible hours
• Ability to travel up to 20%
• Hybrid Role

NOTE:This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.