eDiscovery Analyst

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Salesforce, a global leader in CRM and recognized as a top workplace, is seeking a driven eDiscovery Analyst to join our dynamic Legal and Corporate Affairs (LCA) Operations team. The LCA Ops team is at the forefront of supporting all legal practices in digital transformation, knowledge management, and delivering best-in-class eDiscovery services. This role offers the opportunity to work with ground breaking technology and contribute to a fast-paced, innovative environment. The eDiscovery team plays a meaningful role in providing data collection, processing, and analysis services, supporting legal and regulatory matters with efficiency and accuracy. This is a hybrid role and works out of the Atlanta office.

• Act as the primary project manager for all eDiscovery matters.

• Administer the entire Electronic Discovery Reference Model (EDRM) lifecycle.

• Serve as the central point of contact, collaborating closely with both internal and external partners.

• Ensure clear communication and seamless delivery of eDiscovery services.

• Maintain detailed documentation and processing of legal requests.

• Leverage innovative technology to support data and device collections, processing, and analysis.

• Maintain accuracy and efficiency throughout the entire eDiscovery process.

• 3-5 years of hands-on experience in eDiscovery, with a strong understanding of the entire EDRM lifecycle. Industry-specific certifications (e.g., Relativity Certified Administrator, ACEDS, CDFE, etc.) preferred.

• Demonstrated ability to manage complex eDiscovery projects from inception to completion, including planning, execution, monitoring, and closing.

• Proficient knowledge of Relativity and familiarity with a range of eDiscovery and forensic software (e.g., Nuix, Cellebrite, Google Vault, etc.).

• Working knowledge of data collection, data storage, and chain of custody standard methodologies.

• Familiarity with system administration on macOS, Microsoft Windows, Linux/Unix operating systems, and mobile device management (Android, iOS).

• Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.

• Strong interpersonal and collaboration skills, with the ability to work effectively with internal and external partners.

• Strong organizational and documentation skills, with the ability to independently manage and report on tasks.

• Ability to track metrics, analyze data, and provide regular reports to management.

• Ability to coordinate multiple projects simultaneously in a fast-paced environment. Highly adaptable and able to respond to changing priorities and time lines.

• Detail-oriented with strong problem-solving abilities.

• Basic understanding of legal concepts and procedures related to eDiscovery.

• Knowledge of data privacy regulations (e.g., GDPR, CCPA).

• Previous experience working in a corporate legal department, law firm, or eDiscovery vendor environment is preferred.

• Bachelor degree in a related field

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

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