Director, Client Reporting/Performance Manager

Director, Client Reporting/Performance Manager

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Director, Client Reporting/Performance Manager to join our Client Reporting and Performance team. This role is located in Pittsburgh, PA

In this role, you'll make an impact in the following ways:

• Manages and oversees multiple Client Reporting and Performance teams
• Manages the direction of large projects with high impact, visibility, and risk to ensure area goals are met
• Assists in establishing functional objectives that align with the goals of the business
• Implements strategies and activities to improve on the process of monitoring and reporting on client portfolio performance
• Ensures client satisfaction by identifying and preemptively solving possible issues
• Provides guidance on future requirements of data collection and reporting platforms in order to stay up to date with industry best practices and to stay competitive within the market
• Provides guidance to other managers on key and complex issues including compliance and regulatory concerns
• Implements appropriate staffing models to ensure Client Reporting and Performance teams have the resources and capabilities needed to complete work requirements, achieve functional goals, and meet the needs of the business
• Responsible for resource and activity budget for multiple teams
• Responsible for recruiting, directing, motivating and developing multiple teams of Client Reporting and Performance staff
• Participates in short and long range planning to support the strategic direction of Client Reporting and Performance activities

To be successful in this role, we're seeking the following:

• Bachelor's degree or the equivalent combination of education and experience, is required
• 10-15 years of total work experience with at least 3-5 years in management preferred
• Experience in trading or brokerage preferred
• Applicable local/regional licenses or certifications as required by the business

People Leadership requirement:

• Responsible for the achievement of area goals and objectives, talent management and supervision of teams
• Responsible for a significant level of problem resolution and for the resource and activity budget of multiple teams
• Manages multiple teams of Client Reporting and Performance professionals tasked with complex issues

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.