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Remote New

Client Manager - LHB

Health Care Service Corporation
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States
Jun 24, 2025

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary- Co-manage client relationships alongside the Sales Account Management team, from implementation through to everyday problem resolution and renewal activities.
- Collaborate directly with the Sales Account Management team to service mutual clients.
- Support and service between 8-15 client groups, each generating annual net revenue between $50,000 and $250,000+.
- Maintain senior management level contact with clients' Benefits, Human Resources, and financial staff.
- Ensure the effective delivery of Luminare Health products and operational processes to clients.
- Retain assigned book of business, providing strategic oversight and fostering interdepartmental relationships.

Required Job Qualifications:

  • High school diploma or GED equivalent required
  • 3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities
  • Results oriented and self-motivated
  • Excellent written and verbal communications skills are required, as are exceptional organizational skills
  • Ability to interact with senior level executives
  • Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus; Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA,PPACA, etc.)
  • Excellent presentation skills
  • Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required
  • Experience using PowerSTEPP
  • Ability to travel is required

Preferred Job Qualifications:

  • College degree
  • State insurance license

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan,pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package forassociates.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

Min to Max Range:

$66,300.00 - $124,500.00
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