New

Senior LTSS Service Care Manager

Spectraforce Technologies

United States, North Carolina, Raleigh

Jun 24, 2025

Title: Senior LTSS Service Care Manager

Location: McAllen, TX

Duration: 06 months with potential to extend

Shift: 8am - 5pm

Job Description:

Assists with developing and continuously assessing ongoing long-term care plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates and manages as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Identifies problems/barriers for long-term care management and appropriate care management interventions
Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
Reviews long-term care member data to identify trends and improve operating performance and quality care in accordance with state and federal regulations
Reviews referrals information and intake assessments to assist with developing appropriate long- term care plans/service plans
Collaborates with healthcare providers/partners as appropriate to facilitate member care to ensure member needs are met and determine a revised service plan/care plan for member if needed
May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators.

Education/Certification	Required: High School diploma or GED	Preferred:
Licensure	Required: LPN LVN	Preferred:
Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: Nice to haves: Customer service skills, Bilingual preferred Disqualifiers: Performance indicators: * Must be able to meet strict turn-around times with documentation * Conduct follow up calls in a timely manner * Flexible * Professional
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	Microsoft Word, Excel
2	2 - 4 years of related experience
3