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Posting Date 06/24/25
Application Deadline 06/26/25
Pay Range Anticipated Hiring Range: $19.75 - $25.13 hourly
Full Pay Range: $19.75 - $30.50 hourly
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type Unclassified
Department Animal Care and Control
About the Position Are you a customer service professional who is looking to help the animals of Maricopa County? No day will be the same working at the Animal Care and Control Call Center. You will guide and direct customers in licensing, community outreach, state statutes, animal care programs, and much more! Your performance and commitment will contribute to the welfare and safety of the people and animals of Maricopa County. This position requires the employee in office/field or customer facing for all hours worked. Are you ready for the challenge? Apply today! About Us Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes. Proud to Offer
Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us | Maricopa County, AZ
We Require
Two years of clerical/administrative experience One year of call-center experience High school diploma or GED
We Also Value
Three or more years of clerical/administrative experience Experience with data entry Experience with automated data processing Experience with financial balancing Bilingual in Spanish and English
Job Contributions
Responds to incoming calls from customers regarding animal activities and licensing Listens carefully and speaks clearly, providing information and assistance Performs data entry into Chameleon, updating information regarding animals or persons Initiates dispatch activities for the Field Team in a timely manner to ensure we safely serve the community Generates bite and rabies exposure reports, detailing the information received from the caller in the database and following up as necessary Tracks and logs information for Public Health epidemiology and the State Laboratory regarding rabies exposure Processes and tracks license applications, renewals, and exceptions for dog licensing
Working Conditions
Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions. Ability to lift up to 20 pounds floor-to-waist; lift up to 5 pounds waist-to-shoulder, lift 1 pound shoulder-to-overhead, carry up to 10 pounds a distance of up to 50 feet, and push/pull up to 50 pounds a distance of 100 feet
Selection Procedure
Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer. Apply Now!
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Maricopa County
parental leave, sick time, tuition reimbursement
Jun 25, 2025