Business Development Representative - eCommerce (Digital Assist Team)

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Business Development Representative for our ShareFile group and help us do what we do best: propelling business forward. This will be a hybrid role working between your home office and our Raleigh NC office. Candidates must be local to that location to be considered.

In this role, you will:

• Manage inbound sales requests received via web, email, and phone
• Prospect and create outbound sales pipeline through phone, email, and linkedin outreach into target lists of Greenfield accounts to create qualified sales opportunities for the Inside Sales team
• Maintain and update Salesforce.com to accurately track all relevant customer data, business insights, and record of interactions
• Use sales intelligence tools (ZoomInfo, SalesLoft, SalesForce, Linkedin, Linkedin Navigator) to identify and qualify decision makers who can utilize the ShareFile platform
• Use pre-established procedures and guidelines to respond to requests from internal and end-user customers, partners and distributors via phone, web, and email
• Articulate to customers the business and technical benefits of the ShareFile platform
• Interpret to customers the business and technical benefits of the ShareFile platform
• Assist customers in purchasing the Premium ShareFile product Suite
• Promote a positive team environment by assisting proactively collaborating with your teammates to achieve team goals
• Approach all tasks thoughtfully and professionally
• Prioritize workload in order to meet all KPIs, goals, and objectives
• Utilize enablement platforms to improve product and positioning knowledge
• Regularly participate in and complete training and enablement that is required for your career path from this sales development role into an account manager role
• Hybrid role with expectations for full time in office attendance during ramp period and regular in office attends (3-4days/wk) long term

Your background:

• Bachelor's Degree or equivalent experience
• Experience with Lead Generation, sales development, or other sales support role (this is not a discrete quota carrying role or an account manager role)
• Highly preferred: 1 year experience in an inside sales role or sales support role
• Highly Preferred: experience in software sales with docu on Greenfield sales
• Enthusiastic, driven and confident personality
• Go-getter, disciplined and organized
• Competitive edge and thrives in a team environment
• Good knowledge of LinkedIn

If this sounds like you and fits your experience and career goals, we'd be happy to chat.

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

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