New

Accounts Receivable Specialist II - Hybrid

Sentara
life insurance, paid time off, sick time, tuition assistance, 401(k), 403(b), remote work
United States, Virginia, Norfolk
6015 Poplar Hall Drive (Show on map)
Jul 10, 2025
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health is seeking to hire a qualified individual to join our team as an Accounts Receivable Specialist II for Home Infusion. Position Status: Full-time, day shift Position Location: 1-2 days in office in Norfolk, VA. The rest of the week work from home. Standard Working Hours: Monday - Friday, 7:30AM - 4:00PM or 7:00AM to 4:00PM Overview The Accounts Receivable Specialist is accountable for daily operational tasks associated with revenue cycle accounts receivable. The Accounts Receivable Specialist is responsible for follow-up and timely and effectively managing requests from consumers, insurance primary, secondary, and tertiary payers, and clearing hours, and prepares all appeals and resolves all upfront edits and denials. Routinely monitors and processes monthly write-offs, charge corrections and reconciliation of claim files for assigned area of responsibility. Job Responsibilities Include: Works in base mail, where correspondence is electronically scanned for payers Assigned a set number of accounts as a biller Manages approximately 65 accounts daily (subject to change) Handles full billing process and follow-ups throughout the medical claims life cycle Receives a limited number of customer service calls-primarily escalated or complex claim inquiries directed from the customer service department Education High school diploma or equivalent Certification/Licensure No specific certification or licensure requirements Experience 3 Years of Revenue Cycle Management Required Professional Billing Highly Preferred Medical, Infusion, and/or Specialty Billing Highly Preferred Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer* and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.