New

Senior Business Analyst

Sentara
life insurance, paid time off, sick time, tuition assistance, 401(k), 403(b), remote work
United States, Virginia, Norfolk
Jul 10, 2025
City/State Norfolk, PA Work Shift First (Days) Overview: Overview We are seeking a highly motivated Senior Business Analyst for a full-time remote position to support and implement quality initiatives across key operational areas. This role will serve as a liaison between internal teams, external vendors, and IT to define business needs, gather requirements, and support testing and implementation efforts. The ideal candidate will have strong SQL and Excel skills, along with experience in requirement gathering, stakeholder communication, and familiarity with government programs such as Medicare and Medicaid. This position will support operational improvement initiatives related to claims, system administration, member enrollment, and cost containment processes. Candidates with experience in QNXT, coordination of benefits (COB), and Other Health Insurance (OHI) will be strongly preferred. Education Bachelor's Degree (Preferred) Certification/Licensure No specific certification or licensure requirements Experience Proficiency in SQL and Excel, including an understanding of advanced Excel functions Experience gathering business requirements and working with JIRA Strong communication skills with the ability to translate technical information to non-technical stakeholders Background in healthcare operations, especially with government programs like Medicare/Medicaid; experience with Anthem policies is a plus Familiarity with QNXT, coordination of benefits (COB), and Other Health Insurance (OHI) is highly desirable Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer* and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.