Fraud Prevention Analyst II

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Are you FIS?

About the role:

This position will monitor Retail Payment transactions for potentially fraudulent activity to minimize financial losses related primarily to BillPay and Zelle. The functions of this position include analyzing new fraud trends to develop analytics strategies addressing vulnerabilities to mitigate potential fraud losses, and then managing the performance of those strategies to ensure they are working as expected or make adjustments where needed.

Please note: This is a full-time hybrid position, required onsite, any three days M-F at the posted location.

Current and future sponsorship are not available for this position

About the team:

The FIS Retail Payments Fraud Analytics team is made up individuals who are passionate about reducing consumer fraud within our partner financial institution's client base. Candidate will work with both internal and external clients with the overall goal to maximize our client financial institution's consumer experience while simultaneously limiting exposure to fraud losses across the products we support.

WHAT YOU WIL BE DOING:

• Analyze overall fraud metrics. Identify and report on emerging trends
• Test/Implement/Modify fraud strategies as appropriate
• Analyze fraud databases and report on operational performance
• Join fraud data with other data sources to derive end-to-end performance metrics for fraud
• Work directly with clients, supporting fraud products and overall fraud needs
• Design and implement new internal and external Fraud reports, experience with report automation preferred
• Create and deliver presentations to clients with meaningful commentary on both past performance and future opportunities
• Collaborate with fraud management on special projects or requests
• Take ownership of work and proactively engage in identifying opportunities for improvement
• Respond to ad hoc requests for report building and data analysis
• Working independently, as well as with team members
• Complete other duties and responsibilities as needed

WHAT YOU BRING:

• You will be working with large-scale business data sets, and the ideal candidate will have advanced skills in data manipulation, script-building, Excel, and SQL. (5+ years of experience preferred)
• You will possess a strong understanding of internal business segment (stakeholders) and presentation skills
• You will possess a strong understanding of working in complex corporate environments and have the ability to work with internal and external stakeholders to complete tasks.
• The ideal candidate will have strong presentation skills and be comfortable with presenting to large audiences and executive-level stakeholders.
• You will have experience in relational database structures, research methods, sampling techniques and system testing
• You are a go-getter, are self-directed, and able to work independently
• You will have advanced data mining experience
• You will have several years of experience with BI tools (Hyperion, SAS, Python, Tableau, etc.)
• You will have an Analytical mindset and a genuine interest in crunching datasets and delving into advanced research to discover trends.
• Fraud background preferred in data driven rule writing/rule design
• Excellent verbal and written communication skills
• Excellent organizational and time management skills. The ability to complete quality work within strict timeframes and meet deadlines.

Added Bonus if you have:

• Previous experience working with Zelle.
• Fraud detection experience and/or prior experience working with fraud detection systems and tools.

Education:

Bachelor's degree: Preferred studies will be in statistics, accounting, finance, economics, business or a related field

WHAT WE OFFER YOU:

• A broad range of professional education and personal development possibilities - FIS is your final career step!
• Attractive benefits including vacation/sick pay, private medical coverage, dental coverage, 401K match, Stock options, travel insurance and more!
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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