Director, NPS Content Design & Standards
 Novartis Group Companies | |
parental leave, paid time off, sick time, 401(k)
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 United States, New Jersey, East Hanover | |
 Jul 12, 2025 | |
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Job Description Summary This position will be located in East Hanover, NJ and will not have the ability to be located remotely. This position will require up to 10% travel as defined by the business (domestic and/ or international).One of the most important functions in today's biopharmaceutical industry is patient services. As accessing HCP prescribed medications has become more difficult, the ability of a company to build, design, implement, and run dynamic end-to-end HCP and patient support offerings has become critical to patients successfully starting and staying on therapy. Communicating and delivering these end-to-end patient support offerings is equally critical. The role of the Director, NPS Content Design & Standards is to develop content at-scale that is used to educate and deliver NPS reimbursement, financial support, treatment initiation and adherence programs that enable HCPs and patients to start-and-stay on Novartis therapy. This is inclusive of enterprise language harmonization, archetyping content across retail, specialty, and buy-and-bill channels, template creation, building and maintenance of a content knowledge management system, and support of our con-tent approval process. The Director will ensure development execution of content that is an appropriate blend of harmonization and templates (~80%) and brand configurable unique customization (~20%) for maximum impact. Con-tributing to the vision and ultimately executing the creation of a NPS enterprise brand that represents this critical HCP and patient value and measures our impact on Novartis US trust-and-value. This role requires a highly collaborative person to efficiently lead work and produce content across multi-ple NPS Centers of Excellence and cross-functional teams, including, but not limited to, Product Teams, Product Strategy, Customer Engagement Center, Marketing, Customer Engagement (Sales), Ethics, Compliance and Legal. High agility to navigate across core US functions is critical. This role will also have two direct reports. Job Description Key Responsibilities:
Essential Requirements: Education: Bachelor's degree required; MBA preferred Experience:
Desirable Requirements:
Legal Disclaimer/Country specific legal requirement: The pay range for this position at commencement of employment is expected to be between $185,500 and $344,500/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management, Strategic Marketing | |