New 
Senior Business Operations Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 16, 2025 | |
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OverviewMicrosoft is empowering every person and every organization on the planet to do more and achieve more. As a company, Microsoft is looking to foster innovation that generates new ecosystems of inventors, partners, developers, creators, changemakers, public servants, frontline workers, and knowledge workers who, together, drive the engines of growth and opportunity in ways that benefit everyone. We have an exciting opportunity for a Senior Business Operations Program Manager within the Industry & Partner Sales (IPS) Strategy & Operations team. In this role, you will experience a culture centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day -- simply put: mission first, people always. Reporting to the Senior Director of IPS Strategy & Operations, this role will be responsible for providing project and program management leadership across a diverse range of strategic IPS business functions including compliance, FY (fiscal year) commercial planning, Systems & BI (Business Intelligence) enablement, change management, and new/evolving strategic initiatives as prioritized. Working closely with HR, Finance, and other key business partners across IPS and MCAPS (Microsoft Customer and Partner Solutions), you will not only drive significant business impact for IPS, but also enable organizational clarity, effectiveness and impact across our teams. Each day will be different and will require agility, teamwork, and a commitment to operate at the highest levels of integrity, inclusivity, trust, and our learn-it-all culture. In this role, you will be self-directed, comfortable with ambiguity, and excel at communications in a dynamic environment while driving quality results. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positivelyimpactour culture every day.
ResponsibilitiesYou will deliver program management leadership and execution across the following operational areas: IPS Compliance: Working closely with Corporate, External, and Legal Affairs (CELA), Finance, HR and other key business partners across IPS and Microsoft Customer and Partner Solutions, you will drive cross-organizational coordination and execution of core compliance rhythms, requirements/actions, reporting/executive status updates, etc. for prioritized compliance workstreams/workloads -- on time and with quality. You will work closely with the Senior Director of IPS Strategy and Operations and provide program management scale across a diverse range of strategic IPS compliance focus areas including Microsoft Secure Future Initiative (SFI), Responsible AI, privacy, anti-corruption/ Foreign Corrupt Practices Act (FCPA), trade, and new/evolving strategic initiatives as prioritized. IPS Systems and BI governance/operations: working in close partnership with IPS and MCAPS teams, EDOT (Engineering, Data, Operations, and Tools) and key business partners, you will program manage all aspects of IPS' Systems and BI governance. This includes year-over-year program refresh/design, rhythm of business execution, facilitation of quarterly prioritization steps in alignment with MCAPS/Engineering Continuous Planning cycles, budgeting support (tooling/reporting needs), and delivery of clear status reporting for cross-organization stakeholders. IPS fiscal year commercial planning and landing: Working in close partnership with cross-IPS teams, cross-MCAPS teams and key business partners, you will execute program management across a defined change management scope/function for IPS, in alignment with MCAPS commercial planning/landing requirements as well as IPS-driven org changes (as prioritized). You will lead net-new IPS projects or AI-focused initiatives (as prioritized) to drive transformative, operational impact and excellence that empowers our sales organization at scale including: Identifying key opportunities for business improvement through a combination of analytics, qualitative insights, and business acumen. Performing landscape research and analysis (e.g., cross-IPS, cross-MCAPS, cross-MSFT) to drive scoping and solution recommendations for key program/operational priorities. Defining project/program requirements and creating project plan(s), timelines, communication rhythms/deliverables, status/risk management protocols and success measures/key performance indicators to ensure teams align and execute on a clear plan of record. Collaborating with cross-functional teams to 1) build consensus across key program/initiative goals and strategies and 2) ensure programmatic and/or business processes are solid, executed on-time/on-plan and with operational quality. Working with cross-functional stakeholders/partners to define and execute landing plans, leveraging industry change management methodologies to meet audience/user change needs and achieve optimal change outcomes. Other:Embody ourcultureandvalues | |