Associate Administrator - Salesforce

Make your mark at the world's largest HVAC company

Daikin Applied is seeking a talented and eager Associate Salesforce Admin. The Salesforce Admin will be responsible for configuring, maintaining, and supporting Salesforce platform. Their work ensures smooth day-to-day functioning of Salesforce and supports business users. This position ensures business users are kept productive by investigating and resolving issues they have with Salesforce. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Remote - Plymouth, MN

What you will do:

• Assist in the daily administration and support of Salesforce, including user setup, roles, profiles, permissions, and page layouts
• Perform basic configuration tasks (e.g., creating reports and dashboards, custom fields, and workflows)
• Maintain data quality through deduplication, validation rules, and regular audits
• Participate to understand business requirements and collaborate with senior Salesforce Admins or Developers on larger projects
• Support integration of third-party apps and tools connected to Salesforce
• Provide Tier 2 analysis and response to incident and service request tickets submitted by internal business users, adhering to ITIL incident management practice
• Participate in the development and maintenance of critical IT infrastructure knowledge base documentation to support efficient resolution and continuous improvement
• Foster team collaboration and assist other departments as needed to promote effective team-building and cross-functional support

What's in it for you:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

• Bachelor's degree in computer science, Information Systems, Business, or related field (or equivalent work experience)
• 1-2 years of Salesforce experience or CRM experience
• Salesforce Administrator Certification (ADM-201) preferred or in progress
• Understanding of Salesforce best practices and functionality
• Strong communication and problem-solving skills
• Work visa sponsorship is not available for this position
• Work visa sponsorship is not available for this position

Benefits:

• Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical hourly rate for this position ranges from $25.72 to $41.20 in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.