Access Team Temp. Employee - UI Heart and Vascular Center

The Access Team Temp. Employee will provide efficient, effective and highly-collaborative clinical operational support through the delivery of health care services in the UI Heart and Vascular Center (HVC) for a 6 month duration.

HVC cardiovascular specialty services include: Cardiology, Cath/EP, Non-Invasive Imaging, Cardiac Rehab, Heart Failure, Heart Transplant, Lung Transplant, Pulmonary Hypertension, VAD, Vascular Surgery, and Cardiothoracic Surgery.

Hourly Rate: $25.40

Minimum Hours:24/week

Position Responsibilities

• Perform related clerical tasks including answering phones, triage calls and provide information to other departments.
• Manage internal and external medical records to ensure that accurate and complete data is available for patient appointments.
• Process and manage incoming referrals, medical records, related documentation, and external imaging.
• Manage recurring lab list (reminding patients of upcoming labs & obtaining results from external labs).
• Enter external lab results and notify nursing staff of critical values.
• Partner with nursing staff to ensure timely follow-up including calls to patients (post procedure, normal test results, fasting, appointment reminders, etc.) communicated via OneNote.
• Anticipate medical record needs by proactively working up future clinic appointments to ensure all necessary records have been received.
• Preparation of patient education materials and packets.
• Perform other duties as assigned.

Experience Requirement

• 1-year operations experience is required. (i.e. customer service, scheduling, processing, management, etc.)
• Effective and positive communication (verbal and written) and interpersonal skills.
• Demonstrated ability to work well within a multi-disciplinary team and collaborate effectively with internal and external customers as well as colleagues at all institutional levels.
• Must be proficient in computer spreadsheet and database applications.

Desired Qualifications

• Experience utilizing Epic.