New

Telecom Network Operations Center (NOC) Engineer I

Spectraforce Technologies
United States, Texas, Frisco
Jul 16, 2025
Title: Telecom Network Operations Center (NOC) Engineer I Location: Frisco, TX 75034 Duration: 12 months Hybrid - 3 days in-office, 2 days remote Summary: The team at our Network Operations Center (NOC) is responsible for 24x7 monitoring the nationwide T-Mobile fixed and wireless network. The objective of this group and ultimately this position is to capture lessons learned on network outages and develop solutions to improve processes, tools, and performance to reduce repeatable outages. This role requires a detail-oriented and disciplined candidate. Primary focus will be to handle surveillance and troubleshooting of our cutting-edge voice and data technologies to provide national visibility of network outages for CORE, RAN, VAS, DATA & IP services, paying particular attention to self-inflicted outages. Will work on various systems for data analysis, conduct conference calls to help identify process issues that lead to network outages, and provide statistics and lessons learnt from past outages, to recommend changes to mitigate future risks. Qualification: At least 1 year of relevant experience (preferably in network operations, NOC, or telecommunications support).