Assoc Business Administration Specialist (Bilingual Japanese)

Nintendo of America Inc.

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.

Team Summary: Within NOA's Publisher & Developer Relations (PDR) department, this bilingual Japanese position handles various inquiries from Nintendo Co Ltd (NCL) in Japan as well as our publishers and other departments. This includes monthly royalty payments for our publishers, various other accounts and projects, as well as preparing and facilitating video conferences with NCL in Japanese.

DESCRIPTION OF DUTIES:

* Administer and help improving multiple 3rd Party business tools and system for Publisher Account Management (e.g. NDP, SST, DRT.)

* Manage the onboarding process for new publishers and ensure accounts are in good standing.

* Track status, support communication between publishers and Nintendo (including NCL) for various agreements/contracts (e.g. Digital/Package Publisher License, Distribution, Amendment.)

* Work with internal departments including NCL to set up, maintain and manage payee accounts for monthly global payment. Handle monthly regional payment process for Distribution & Royalty payments (e.g. send statement, prepare invoice/check request.)

* Respond various inquiries come to Thirdpartypublisher@noa.nintendo.com. Respond via Jira/Confluence for various internal inquires.

* Attend weekly/bi-weekly meetings with NCL, IT and Legal teams.

* Analyze and resolve publisher account issues.

* Support continuous process improvement for system and process optimization to increase productivity.

* Work with publishers and internal teams to coordinate operation tasks such as IP transfer and content removal.

* Translate and interpret written and verbal communication among NCL, NOA and our publishers

* Ensure compliance with Nintendo of America Inc. (NOA) policies and procedures.

SUMMARY OF REQUIREMENTS:

* Minimum of two+ years of related experience.

* Strong problem-solving skills.

* Ability to work independently.

* Proficient with Microsoft Office suite.

* Undergraduate degree in Business Administration related field, or equivalent.

* Excellent English/Japanese bilingual skills (verbal and written). Level 1 JPLT or equivalent proficiency.

* Familiarity with tax, accounts payable, agreement/contract, e-commerce concepts and some direct business experience with these concepts and terminologies.

* Program and account management experience preferred.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is HYBRID in Redmond, WA, and not open to remote status at this time.

This position includes a base pay range of $28.94 - $46.30 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.

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