Equipment Logistics Associate

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Equipment Logistics Associate.

In this role, the successful candidate The Equipment Logistics Associate will function as a member of the Equipment & Logistics team and work collaboratively with Clinical Engineering and other departments. This position will support the Equipment & Logistics team by serving as the operational liaison & customer service-lead for equipment management in the Manhattan Clinical Equipment Service Center

Job Responsibilities:

Customer Service:

• Manage the Equipment Check-in Desk in the Manhattan Clinical Equipment Service Center
• Provide stellar customer-service to all stakeholders, including inpatient areas, perioperative services, ancillary staff, sterile processing department, hospital operations, and others
• Contact departments and end users to ensure equipment is retrieved in a timely fashion
• Escalate concerns to Equipment & Logistics leadership or Medical Director as needed

Data-System Management:

• Open work orders for all equipment that is in need of repair or inspection
• Ensure work orders are properly closed out before device is returned to service
• Ongoing database clean-up in Clinical Engineering computerized maintenance management system (CMMS) platform
• Support completion of Equipment Management HRO scorecard

Real-Time Locating System (RTLS):

• Provide day-to-day management & operational ownership of Real-Time Locating System (RTLS) tagging and Mobileview system

• Ensure equipment is appropriately RTLS tagged & entered correctly in Mobileview system
• Continuously monitor battery life and arrange for battery changes as needed
• Monitor exception reporting of RTLS tagged devices and deploy resources to address changing tags
• Monitor metrics related to RTLS/equipment locating, as determined by Equipment & Logistics leadership
• Conduct follow up and real-time training or education to end users on RTLS/Mobileview on as needed basis.
• Manage inventory of tags and batteries (TBD)

Daily Equipment Oversight:

• Partner with Nursing units to support completion of central telemetry tracker
• Coordinate in-room inspections to ensure regulatory compliance for all stationary equipment
• Perform other duties as assigned.

Equipment Logistics Support:

• Assist in the execution of stated goals and objectives for Equipment Logistics Office
• Build and promote positive working relationships with all stakeholders
• Perform other duties as assigned.

Minimum Qualifications:
To qualify you must have a Associates degree or equivalent in business administration, health care administration or related field or an equivalent combination of education and relevant experience
Excellent customer service skills
Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook.
Familiar with Internet applications; familiarity with other databases and analytic tools a plus
Effective oral, written, communication, interpersonal skills, with demonstrated ability to adapt tone and style for broad and diverse audiences
Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers.
Ability to work within a team environment as well as independently.
Time management skills and ability to work well under pressure.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $48,274.09 - $70,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here