Remote New

Account Management/Key Accounts Manager

Hitachi Digital Services
United States
Jul 25, 2025
Our Company We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good.Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our companyand customers from what's now to what's next.We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The team Account Managers play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, including growing a select client cluster with clearly established top line and bottom-line targets, and being able to sell new service offerings and solutions to the client cluster in order to achieve targeted results The role The Account Manager should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Account Manager will be held accountable against Measurable Revenue/Profit Growth within set timelines. Account Manager is responsible for: Establishing and managing client relationship with key decision makers. Establishing and building "trust" and leverage client context by understanding client's overall business goals. Positioning Hitachi as a Strategic IT partner and identify avenues for Hitachi to implement IT solutions. Overall account to include work quality and customer satisfaction. Managing Account and Project Manager combinations to achieve client goals Contributing to new business development efforts in other verticals and facilitate those offerings. What you'll bring A minimum of 8 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm. Current/prior consulting experience is required. Experience in the global service delivery model. Past experience managing a client P&L of at least $8 million dollars, including reporting and metric assessment for the account. Domain expertise - Telco & Communications Strong background in a project environment and application development. Excellent communicator with the ability to communicate effectively along vertical and horizontal planes internally and in client organizations. Detail-oriented and able to manage and maintain all facets of complex assignments. BS degree required; Advanced Business degree preferred. Location: Remote (NJ, CA) with moderate travelling. About us We're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.