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Success Coach, Student Access and Success

Florida International University - Board of Trustees
United States, Florida, Miami
11200 Southwest 8th Street (Show on map)
Oct 10, 2025
About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.



Job Summary

Provides support to undergraduate students to help ensure academic, personal, and career success. Utilizes best practices to improve retention and graduation rates; provides individualized guidance and services to students. Connects students to relevant campus and community resources; monitors and tracks progress of students; maintains communication with faculty and staff in support of the programs. Coordinates workshops and student enrichment activities.

  • Meets with individual students to assess needs. Refers and connects students with relevant university resources (housing, counseling services, disability resources, tutoring, financial aid, career services, etc.) to ensure that students remain on the path to degree completion.
  • Monitors and records progress of individual students; maintaining consistent and confidential records of student. Analyze student data to make decisions related to the student's progress.
  • Serves as an advocate for students with university processes and services, as needed. Works with faculty and academic and non-academic units to track students and to ensure they are attending classes, labs, tutoring, and engaging campus activities and programs.
  • Coordinates with Student Life & Development and other areas to ensure students are engaged and integrated into the university community. Prepares students for graduation, postgraduate plans, and career counseling. Coordinates workshops and student
  • activities.
  • Participates in community outreach activities. Supports the recruitment process to attract and enroll students in college access programs.


Minimum Qualifications
  • Bachelor's degree and two (2) years of appropriate experience, or Master's degree.


Desired Qualifications
  • Master's degree in Counseling, Social Work or Higher Education.
  • Experience in counseling and advising students.
  • Experience with recruiting students from high school and first-time college applicants.
  • Experience preparing and delivering presentations.


Job Category
  • Administrative


Advertised Salary
  • $42,500-$47,500


Work Schedule

Begin time: 8:30 AM

End time: 5:00 PM



Pre-Employment Requirements
  • Miami-Dade Local Background Clearance
  • Expanded Background Check


Other Information
  • Ability to work flexible hours as needed.
  • Ability to work occasional evenings, weekends and at locations outside of the University
  • Ability to Travel to FIU Locations and/or FIU Campuses.


How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.



How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.



Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.


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