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DIR - PERF IMPROV/QUAL MGMT

Universal Health Services
paid time off, 401(k)
United States, Tennessee, Memphis
Jul 29, 2025
Responsibilities

Compass Intervention Center has been providing psychiatric services in Memphis, Tennessee for 29-years. Compass Intervention Center is a 108-bed, free-standing facility that treats children and teens, ages 12 to 17 for Residential and Acute patients; ages 10 to 17 for our Outpatient Programs struggling with a psychiatric, substance abuse or dual diagnosis disorder. It is the only TRICARE-certified residential treatment facility in Memphis, Tennessee.

We are dedicated to providing age-specific programs to address the needs of children, preteens and teens with a wide variety of psychiatric illnesses, behavioral problems and substance abuse issues.

Our treatment programs focus on youth and families struggling with emotional, behavioral, and chemical dependency issues. We provide specialized, individual treatment to help every patient achieve a positive outcome and improve relationships.

Website: https://www.compassinterventioncenter.com

Director of Performance Improvement/Quality Management

We are looking for a qualified Director of Performance Improvement/Quality Mangement to join our team of dedicated Behavioral Health professionals. The Director of Performance Improvement/Quality Mangement is responsible for monitoring the facility-wide quality improvement assessment and performance improvement programs, helping to ensure the facility's programs are in compliance with Joint Commission, CMS, and all regulatory agencies, and state and federal agencies. This position assists with training and compliance support to the facility by integrating the training function with the Performance Improvement process. This position will audit records to ascertain that the documentation is completed to facilitate continuity of care, ensure staff are properly trained, following established policies and procedures, and to comply with appropriate standards, contracts, licensing agencies, and internal/external guidelines.

Benefit Highlights

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Career development opportunities within UHS and its 300+ Subsidiaries

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com


Qualifications

Education: Bachelor's degree from an accredited college or university or graduate from an accredited Nursing program.

Experience: A minimum of two (2) years' experience in quality management/improving organizational performance, preferably within a psychiatric setting, with demonstrated ability to provide training and education. A strong knowledge of Joint Commission, CMS, OSHA and Patient Rights standards, and any other applicable federal and state laws and regulations governing mental health care facilities is required.

Skills: Excellent communication (verbal and written) skills are essential. Requires good computer skills. Ability to perform statistical analysis. Able to work independently and collegially with all clinical disciplines. Must have good time management skills and ability to multitask.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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