DevOps Software Engineer, LMTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a passionate Senior DevOps Engineer to join our Enterprise API - Agentic API Access team. This role serves as a comprehensive solution for all DevOps functions, focusing on building and managing cloud-native infrastructure environments. The position balances engineering excellence with operational expertise, requiring systems configuration management and software development skills.

The ideal candidate will be a self-starter who can act independently and represent operations core values across the organization.

Responsibilities:

Infrastructure Leadership & Platform Ownership

• Drive, implement, support and maintain infrastructure services with primary focus on container orchestration platforms

• Lead complex infrastructure migrations from legacy platforms to modern cloud-native solutions

• Navigate technical debt and legacy pipeline constraints while addressing platform gaps and customizations

• Optimize deployments for restricted environments and multi-region configurations

• Serve as subject matter expert for critical infrastructure domains including container platforms, deployment automation, and release management

Independent Technical Delivery

• Demonstrate high degree of autonomy in delivering complex infrastructure projects

• Design and implement cross-regional infrastructure solutions spanning backend services, data modeling, and security assessments

• Lead spike work and proof-of-concept development for ambiguous technical challenges

• Translate broad operational goals into scalable, production-grade infrastructure solutions

• Drive end-to-end project execution from scoping and breakdown to delivery without regressions

Production Excellence & Customer Success

• Debug issues with container clusters and complex applications hosted in orchestrated environments

• Lead incident response efforts with clarity and urgency, even when not on primary support rotation

• Proactively identify and resolve production issues before they impact customers

• Collaborate with development teams on CI/CD processes related to containerized deployments

• Maintain comprehensive observability, monitoring, and auditing capabilities

Cross-Functional Collaboration & Leadership

• Work closely with application teams to ensure infrastructure best practices and enable self-service automation

• Collaborate with DevOps and platform-adjacent teams on infrastructure standardization

• Share knowledge and learnings across teams, creating cross-functional multiplier effects

• Drive migration of services to production container environments

• Provide technical guidance and mentorship to team members

Requirements:

• A related technical degree required

• Minimum 8 years of DevOps experience required

• Extensive understanding of Kubernetes architecture and proven work experience managing Kubernetes (minimum 3 years)

• Experience with deploying and upgrading Kubernetes clusters

• Experience with CI/CD systems like Jenkins, Strata, Spinnaker

• Experience with IaC technologies like Kubernetes, terraform and Helm charts

• Experience with Python/golang/node.js

• In-depth experience in automation (Infrastructure-as-Code).

• Solid experience with Linux administration combined with good understanding of Linux infrastructure

• Ability to learn quickly in a dynamic environment.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.