On-Highway Sales Representative

Company: Interstate Power Systems

Location: Altoona, Iowa

Position: On-Highway Sales Representative

Position Summary:

The On-Highway Sales Representative is responsible for driving sales of on-highway parts and labor services at Interstate Power Systems' Altoona, Iowa location. This role focuses on building and maintaining strong customer relationships, identifying sales opportunities, and delivering exceptional service to meet customer needs in the on-highway transportation industry. The ideal candidate is a motivated, customer-focused professional with a strong understanding of on-highway vehicle parts and services.

Key Responsibilities:

• Sales Development: Actively prospect and develop new business opportunities for on-highway parts and labor services, targeting fleets, owner-operators, and other commercial customers.
• Customer Relationship Management: Build and maintain long-term relationships with existing and potential customers, ensuring high levels of satisfaction and repeat business.
• Product Knowledge: Develop and maintain in-depth knowledge of on-highway parts, including OEM and aftermarket options, to provide expert recommendations to customers.
• Labor Sales: Promote and sell labor services, including maintenance, repairs, and diagnostics for on-highway vehicles, coordinating with service teams to ensure timely delivery.
• Quoting and Pricing: Prepare accurate quotes for parts and labor, negotiate pricing within company guidelines, and follow up to close sales.
• Market Awareness: Stay informed about industry trends, competitor offerings, and customer needs to identify growth opportunities and maintain a competitive edge.
• Sales Reporting: Track sales activities, maintain accurate records in the CRM system, and provide regular reports to management on sales performance and forecasts.
• Collaboration: Work closely with service technicians, parts counter staff, and other departments to ensure seamless customer experiences and efficient order fulfillment.
• Customer Support: Address customer inquiries, resolve issues promptly, and provide post-sale support to ensure customer satisfaction.

Qualifications:

• Education: High school diploma or equivalent required; associate or bachelor's degree in business, sales, or a related field preferred.
• Experience: Minimum of 2-3 years of experience in sales, preferably in the on-highway transportation, automotive, or heavy-duty equipment industry. Experience with parts and labor sales is a plus.
• Skills:
  
  
  
  • Strong sales and negotiation skills with a proven ability to close deals.
  • Excellent communication and interpersonal skills to build rapport with customers.
  • Knowledge of on-highway vehicle parts and services, including diesel engines, transmissions, and related components.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team in a fast-paced environment.
  
  
  
  
• Attributes: Self-motivated, results-driven, and customer-focused with a strong work ethic and attention to detail.
• Licenses: Valid driver's license required; CDL is a plus but not mandatory.

Physical Requirements:

• Ability to lift and move parts weighing up to 50 pounds occasionally.
• Occasional travel to customer sites within the region may be required.

Work Environment:

• Primarily office-based with regular visits to customer locations and the service shop.
• Standard hours are Monday through Friday, with occasional evenings or weekends to meet customer needs.

Benefits:

• Competitive Wages - Be paid your worth!
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
• Pet Insurance - We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

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