Commercial Senior Analyst, Insights & Analytics

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GENERAL FUNCTION:

Develops data analytics within the commercial organization, to solve complex problems and support decision-making. Utilizes data analysis competencies and business knowledge to help identify, quantify, assess, and support commercial business objectives using data from a variety of sources. Responsible for developing reporting, analytics, metrics, and key performance indicators while also providing value-added analysis and recommendations to support business goals.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Lead small data analytic engagements, including scoping the initiative, requesting access to data/tools, testing, documenting, and delivering.
• Collaborate with internal teams to gather requirements, understand business objectives, and define reporting and analytics needs - including sales, support, product, and technology.
• Develop, implement, and maintain reports, dashboards, metrics, KPIs, and data visualizations to support business needs and facilitate data-driven decision-making.
• Strengthen business knowledge to support data analytics product development- commercial lending, credit risk, treasury management, capital markets, commercial operations, relationship management, sales prospecting - including understanding the financial needs of businesses and the complete sales lifecycle through servicing and relationship management.
• Analyze and understand the critical elements of diverse business lines to provide tailored data insights and recommendations in a consultative approach.
• Responsible for manipulating large data files and transforming the data into business information that helps fulfill strategic objectives.
• Lead in the creation, automation, and publishing of new and existing ad-hoc reports.
• Develop continuous monitoring of operational metrics.
• Develop solutions and recommendations for improving data integrity issues.
• Provides feedback and coaching to other data analysts.
• Assists managers with the planning process.
• Independently research and implement industry best practices for Data Analytics.
• Self-drive continued data analytic learning.
• Strengthen familiarity with regulations that impact commercial banking.
• Strengthen familiarity with risk as it applies to commercial banking and analytics: credit risk, market risk, operational risk, liquidity risk, climate risk, reputational risk, cyber risk, regulatory risk, and strategic risk.

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor's degree in Computer Science, Management Information Systems, Business Analytics, Statistics, Mathematics, Economics, Engineering, Finance, or similar discipline/background.
• Typically, minimum 3-6 years of experience in data analysis, tools, and languages such as SQL, SAS, R, Python, Tableau, Excel, or Power BI; can write complex SQL queries against a variety of data sources and perform advanced data discovery.
• Typically, minimum 3-6 years of experience in banking, financial services, or similar.
• Experience performing advanced data discovery techniques such as exploring system tables and identifying necessary data.
• Analytical ability to delve into detail while maintaining a broader business perspective on issues.
• Ability to effectively communicate and present technical results and their business impact.
• Demonstrated leadership skills while working within teams, maintaining professional composure.
• Results and goal orientated with ability to adjust to changing priorities and multiple demands.
• Self-motivation and self-starter skills, proactive, and able to work independently with limited supervision.
• Ability to apply analytical thinking, maintain objectivity in all aspects of position and apply problem solving to develop business solutions.
• Demonstrated ability to learn and understand data applications and business intelligence/database tools.
• Ability to demonstrate sound judgment and an ability to apply logical/critical thought processes when developing solutions.
• Proficient with Microsoft Windows and other related applications.

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended viewing of CRT screen.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.