Claim Associate - Print Team - In Office

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Print Team
As a Claims Support Print Associate your day may include working behind the scenes to manage an average of 5.8 million pages in print queues per month. Your day may also involve sharing work across all sites and packaging and mailing claim related documents - including drafts, letters and print bundles in a team environment. This includes:

• Providing administrative assistance to claim handlers and leadership by assisting in the completion of delegated tasks through collaboration with internal and external customers.
• Performs routine but varied duties requiring a variety of office skills and procedural knowledge in direct support of associates involved in the handling of claims.
• Keys claims data information into various operating systems

Where You'll Work:
This is a fully in-office role. We are located in Alpharetta, GA.

Hours of Operation: The anticipated hours of operation will be 7:00am - 7:00pm. As such, depending on the customer time zone and employee office location, employee shift may fall outside of 7:00am - 7:00pm employee time. Employees may be expected to work in a rotating shift environment including irregular hours, weekends and holidays based on workload and job requirements. Employees' work schedules may change based on business need.

Competitive candidates must demonstrate the following:

• Strong written and verbal communication skills
• Detail oriented
• Ability to multi-task across technical platforms
• Accountability
• Work in a team environment
• Strong critical thinking and decision-making skills
• Experience with Microsoft Office software
• Ability to pull and file from a 5-drawer filing cabinet or open shelving system (requires bending, stooping, reaching, and lifting objects typically weighing no more than 25 lbs.)

Additional Details:

• Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
• State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $42,315.00 - $45,290.63 ($21.00 - $22.48/hour).
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 9% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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