Network and Customer Supply Manager (NCSM)
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![]() United States, California, South San Francisco | |
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The Position
Genentech is a biotechnology company dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis. We celebrate our unique history as the pioneers of scientific breakthroughs that have an incredible track record of improving lives. And yet, our ambitions are bigger and bolder. Together, we are united in a bold quest to solve the world's most complex health challenges and serve society. The Opportunity The Network and Customer Supply Manager owns the supply plan for up to three years for externally manufactured DP (Drug Product) and ensures the supply of commercial DP from their assigned CDMO. The Network and Customer Supply Manager also owns the packaging and replenishment plan and is accountable for order fulfillment. The Network and Customer Supply Manager incorporates and translates customer demand insights and market dynamics to execute central inventory management across different network nodes and creates a feasible packaging plan, in order to ensure on-time in-full order fulfillment of market needs. This includes management of inventory across different nodes within the internal and external manufacturing network and enablement of on-time in-full order fulfillment and supply of products and required documents worldwide. The Network and Customer Supply Manager represents Supply Chain in Joint Management Team (JMT) meetings with Contract Manufacturing Organizations (CMO) and supports performance review and root cause analysis. Moreover, the Network and Customer Supply Manager leads cross-functional business review meetings with senior stakeholders to review performance, analyze root causes and define improvements to ensure a reliable supply, where performance targets and customer requirements are met or exceeded. We are an agile organization with distributed authority and a purpose driven culture that is built on trust and collaboration, where people are inspired to co-create solutions and develop the capabilities required to deliver our mission. What You'll Do * Deliver an executable zero to three years supply plan enabling production and scheduling of the assigned external asset(s) and/or products. * Perform reliable inventory management and replenishment planning within the assigned internal and external manufacturing network to effectively meet demand and avoid obsolescence. * Act as the Supply Chain partner for the Contract Manufacturing Organization (CMO) maintaining a robust, productive and constructive relationship *Drive end-to-end trade-off analysis and decisions to allocate resources to the right priorities accounting for potential demand changes and supply constraints. * Determine the appropriate segmentation strategy, replenishment model and planning parameters to meet market needs and improve operational productivity. * Oversee the complete order fulfillment lifecycle to ensure efficient, timely and complete delivery of products. * Act as expert or senior advisor for supply planning and operations to management and lead cross-functional improvement initiatives, governance bodies and projects. Who You Are We have high expectations around end-to-end thinking and cross functional collaboration in a global network by taking ownership and delegating decisions to the appropriate level. We value an entrepreneurial mindset with the ability to constantly change or adapt in a dynamic environment. We expect you to focus on the most impactful and value adding work by prioritizing your efforts with a clear focus on creating value for the patient. You will be willing to explore new opportunities, be comfortable with ambiguity and taking smart risks, while complying with the latest regulations. For this position we are looking for someone with * Minimum 3 - 5 years of work experience in supply chain * BS degree in relevant field and/or APICS certification (or equivalent) * Strategy, finance and business acumen, data analytics and operational excellence training are strong plus * Experience with ERP (SD/MM) and supply chain planning systems * Excellent verbal and written communication skills in English Relocation funding is not available for this role. The expected salary range for this position based on the primary location of South San Franciso, CA is $113,500 - $210,900. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants. |