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University Program Specialist

Appalachian State University
$51,285-$58,978
United States, North Carolina, Boone
287 Rivers Street (Show on map)
Aug 14, 2025
Position Summary Information


















Classification Title University Program Specialist
Working Title University Program Specialist
Location Boone, NC
Job Category 2
Position Number 026481
Not Eligible for Visa Sponsorship
VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S
Department College of Arts and Sciences - 250000
Minimum Qualifications
Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions
The primary purpose of the University Program Specialist is to serve as the college's primary contact and to provide administrative support for the College Deans, Program Directors, and the Business Officer.

Responsibilities of the position include but are not limited to the following:

  • Serve as the primary contact for the College of Arts and Sciences.
  • Manage and administer the programs within the college and provide administrative support for the dean, associate deans, and business officer.
  • Interpret and provide information on policies and procedures.
  • This position will be responsible for contracts, ordering, budget and completing all tasks for the Humanities Council( budget of approximately $50,000. )
  • This position will be responsible for all aspects of Summer Sessions 1 and 2 which has a budget of $5,670,000. within our college and serving 7, 405 students during summer sessions.
  • Maintain and reconcile budgets, speaker contracts, processing travel, maintaining databases, compiling reports, updating the college manuals, room scheduling, assisting with special functions, ordering supplies and equipment, collection of time entry documents, serving as the payroll proxy for the College's departments, and the hiring, training and supervising of student workers.
  • This position will work collaboratively with other team members.

Knowledge, Skills, & Abilities Required for this Position

  • Ability to use tact and diplomacy at all times as the primary contact for the college and ensure accuracy of the communication and an understanding of the message;
  • Ability to review data and information for completeness and accuracy per university policies and procedures;
  • Must have an in-depth knowledge of university policies and procedures;
  • Ability to interpret and explain policies and procedures to faculty and staff in the college;
  • Knowledge of travel rules and policies to complete travel expense reimbursements;
  • Ability to manage tasks and workload to meet the college's objectives and deadlines;
  • Ability to take initiatives, prioritize work, work independently and complete projects without detailed instructions;
  • Must be flexible to changes in assignments and daily interruptions;
  • Ability to maintain accurate and detailed records/databases;
  • Must be able to use and comprehend numerical data for budgeting purposes;
  • Must be able to keep accurate budget records and provide budgetary reports;
  • Knowledge of correct grammar and spelling and the ability to edit documents to ensure that all correspondence and written materials are complete and error-free;
  • Ability to maintain confidentiality on sensitive and personnel-related issues;
  • Ability to multi-task and complete work in a timely manner;
  • Ability to assist with College website and cross train in other areas.

Preferred Qualifications
  • Prefer prior program management experience, knowledge of Banner Finance, and University policies and procedures.
Type of Position Permanent Full-Time
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Schedule/Hours
Monday-Friday, 8:00 am- 5:00 pm
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff No
Physical Demands of Position
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Overall Competency Level Contributing
Salary Grade Equivalency GN07
Salary Range
Anticipated Hiring Range $51,285-$58,978
Required Functional Competencies to Successfully Perform Job Duties.
Information/Records Administration: Ability to develop and recommend new approaches to improve records and information management. Ability to evaluate and recommend changes to data collection and data presentation methods in response to complex requests. Ability to identify trends in information management and analysis, and discuss these with higher level staff. Ability to maintain awareness of current and emerging technologies which could improve the efficiency and effectiveness of data management with other business systems. Ability to make recommendations for improvement. Ability to develop HR tools applicable to assigned HR area(s).

Professional Knowledge:
Knowledge of program policies and procedures and technology related to assigned program area(s). Ability to apply and interpret them for clients while providing services. Knowledge of program/service guidelines demonstrated by the ability to identify, evaluate, and resolve recurring work issues. Knowledge of State and federal laws and/or regulations in assigned program area(s). Ability to determine the correct or most appropriate course(s) of action.

Program/Project Administration:
Ability to establish expectations and clear directions for a defined program area independently. Ability to make decisions regarding the program expectations and direction to ensure program outcomes and timelines are met. Ability to identify, understand, and provide corrective alternatives for issues and problems of a more complex nature. Ability to adjust program priorities based on changing work environment and deadlines. Ability to analyze and develop information for monitoring and measuring work processes. Ability to determine program effectiveness and efficiency. Ability to identify trends in program operations or activities and make recommendations. Ability to manage the reporting of financial area or program(s), including preparation and analysis of financial statements and reports.
Pay will be commensurate with applicant competencies, budget, equity and market considerations.


Posting Details Information






Posting Date 08/13/2025
Closing Date 08/27/2025
Competency Level Statement Management will only consider applicants who meet the required competencies.
Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:

  • Cover Letter
  • Resume
  • Attach a list of at least 3 (three) References with contact information.

Search Chair Name Michelle Holcombe
Search Chair Email holcombekm@appstate.edu
Applicant Pool Preference External (Post on the Web)
Departmental Information


Quick Link https://appstate.peopleadmin.com/postings/51833
Posting Number 201502910P
Applied = 0

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