Sales Engineer

Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

This is a hybrid position.

• Pay Range: $67,000 to $105,000
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  Medical, dental and vision options

  
  
• Wellness rewards to fund your HRA or HSA
• Paid holidays, time off, parental and other leaves
• Financial protection benefits such as life, AD&D and disability insurance, and 401(k) Plan with employer matching contributions
• Education Support (for example, tuition reimbursement, Chairman's Scholarship, 529 College Savings Plan)
• Broad Based Employee Award Program-value sharing plan for all employees with one year of service
• Employee Assistance Program and much more!

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

The Sales Engineer supports the technical and operational needs of one of our largest customers. This role ensures packaging solutions meet functional, cost, and service requirements while also ensuring new, innovative solutions that meet or exceed customer expectations. The Sales Engineer helps managing packaging transitions, resolve technical and quality challenges, and supports project execution across a range of product categories.

This role reports to a National Account Manager acting as an internal liaison for the customer with our internal teams spanning Commercial Excellence, Category Management, Innovation & Sustainability, and Operations.

Key Responsibilities

• Supports new and existing product development, packaging changes, and sustainability initiatives by translating customer requirements into internal action plans
• Serves as a technical resource during customer discussions, presentations, and reviews, providing input on feasibility, timelines, and specifications while balancing design for manufacturing efficiencies
• Partners with Category Sales Leaders to manage project execution, including line trails, material validations, and artwork approvals as necessary
• Participate in cross-functional meetings to align production schedules, order fulfillment, and capacity planning with customer needs
• Collaborates with Operations and Innovation & Sustainability to develop cost-savings ideas, and ensure performance standards are met
• Manage packaging specifications, CADs, and item-level technical documentation in coordination with internal systems and customer requirements
• Ensure packaging components meet all regulatory, quality, and customer-specific guidance
• Track and communicate project status across multiple stakeholders, internally and externally
• Other duties, as assigned

Critical Skills & Qualifications

• Bachelor's degree; Packaging, Engineering, or related field preferred
• 3+ years of experience in a customer-facing technical or packaging role, ideally in foodservice/CPG
• Working knowledge of materials, converting processes, and packaging equipment
• Strong communication skills and ability to simplify technical content to stakeholders
• Proven ability to manage multiple projects under tight deadlines
• Experience with technical documentation, CAD files, and other tools

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.

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