New

Software Support and Startup Specialist

Interstates Companies
dental insurance, life insurance, parental leave, 401(k)
United States, South Dakota, Sioux Falls
4701 W Research Dr (Show on map)
Aug 15, 2025
Take Charge of Your Career at Interstates At Interstates, we don't just show up to work, we show up for each other. From our headquarters in Iowa to job sites across the country, we're doing award-winning electrical, controls, automation, and OT work that powers industrial facilities for clients here in the U.S. and around the world. Whether you're bending conduit, wiring panels, writing code, supporting projects, or helping things run behind the scenes, you'll be part of a crew that works hard, shares laughs, and takes pride in doing quality work. We believe in building strong teams, doing the right thing, and making a difference in the communities where we live. If you want to grow and do meaningful work, you'll feel at home here. At Interstates, we look for people who are collaborative, dependable, and built with integrity, because a career with us means you're joining our family. We are looking for a Software Support - Startup Specialist to join our dynamic delivery team. In this role, you'll provide support for custom-built applications tailored to meet the needs of our clients. We're seeking someone with solid SQL skills and a broad foundation in software development. While the role isn't tied to a specific language, experience with technologies like C#, Python, or web development (HTML, etc.) is highly valued and considered essential for success. Automation experience is beneficial but not required. The ideal candidate will have experience working directly with clients, be comfortable with regular travel, and be able to work from Sioux Falls, SD or Sioux Center, IA office locations. Are you a Software Support - Startup Specialist with proven expertise in SQL and the ability to apply it effectively? If you're ready to join a world-class team focused on making a difference and always pursuing a better way, we'd love to hear from you. Responsibilities: The Software Support Specialist provides support for custom-built applications tailored to meet client needs. Prepping instances and environments for solution deployments. Traveling on-site to implement and support software and automation solutions for Interstates' customers. Keeping detailed notes and documentation on steps followed and work completed. Communicating through support issues with clients via phone, e-mail, and chat. Following best practices and standards for issue processing. Providing after-hours support to clients. Translating customer requirements into setups and configurations within Interstates' customer environments. Delivering on-site training to Interstates' customers on our software solutions. Troubleshooting SQL databases and optimizing queries for performance. Preferred Skills: Able to work independently as well as part of a team. Experience in the following (or closely related) technologies a plus. High leve coding languages such as C# Able to remain adaptable and solutions-focused when managing competing priorities and time constraints. Demonstrated ability to proactively identify and take ownership of tasks without direct supervision, with examples of past contributions that led to process improvements, issue resolution, or customer satisfaction. SQL Server Reporting Services PLC and HMI experience Knowledge and Expertise for this Role 2 or 4-year degree in computer science, software development, or related technical field or equivalent experience. Proficient in the SQL Programming language. Intermediate understanding of coding practices. Location: This position and individual will be based out of Sioux Falls, SD, or Sioux Center, IA . Travel: The amount of travel will vary according to business requirements (may be up to 25%). Benets You Can Depend On: In addition to highly competitive pay and quality benets, Interstates strives to oer opportunities for education and career development, empowering you to have a career that's built to last. Some of our benets include: Competitive pay Bonus incentives 401(k) Health, Vision, and Dental Insurance PTO and Holiday Pay Disability and Life Insurance Parental Leave Advancement Opportunities What You Should Know Before You Apply Interstates may collect personal information as part of your job application, such as your contact details, work history, education, and any information you provide. This information is used only for recruitment, to evaluate your candidacy, and to meet legal requirements. For details about our privacy practices and your rights under the California Consumer Privacy Act (CCPA), please see ourPrivacy Policy. By applying, you acknowledge that you have reviewed this notice. Interstates is an EEO provider and offers a drug-free workplace. Employment at Interstates is at-will and may be terminated at any time with or without notice or cause, except as otherwise provided by law.